2026 data Public-data reference. official source

the Federal Trade Commission created a regulation that allows buyers to assert any claims and defenses against the third-party finance company that they could assert against the original seller. The regulation is known as the FTC Holder In Due Course Rule. The third-party finance companys liability under the FTCs Holder Rule attaches once it buys the contract from the original seller. This company failed to police the actions of this seller and can not absolve any liability per the FTC Holder In Due Course Rule. The Consumer Financial Protection Bureau ( CFPB ) enforces the Holder In Due Course Rule. Companies that violate the rule can face civil penalties of up to {$50000.00} per violation.,,SANTANDER HOLDINGS USA

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows the Federal Trade Commission created a regulation that allows buyers to assert any claims and defenses against the third-party finance company that they could assert against the original seller. The regulation is known as the FTC Holder In Due Course Rule. The third-party finance companys liability under the FTCs Holder Rule attaches once it buys the contract from the original seller. This company failed to police the actions of this seller and can not absolve any liability per the FTC Holder In Due Course Rule. The Consumer Financial Protection Bureau ( CFPB ) enforces the Holder In Due Course Rule. Companies that violate the rule can face civil penalties of up to {$50000.00} per violation.,,SANTANDER HOLDINGS USA's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
The
Since

Total complaints

1

Filed since The

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

the Federal Trade Commission created a regulation that allows buyers to assert any claims and defenses against the third-party finance company that they could assert against the original seller. The regulation is known as the FTC Holder In Due Course Rule. The third-party finance companys liability under the FTCs Holder Rule attaches once it buys the contract from the original seller. This company failed to police the actions of this seller and can not absolve any liability per the FTC Holder In Due Course Rule. The Consumer Financial Protection Bureau ( CFPB ) enforces the Holder In Due Course Rule. Companies that violate the rule can face civil penalties of up to {$50000.00} per violation.,,SANTANDER HOLDINGS USA complaint mix by product

Total complaints: 1

the Federal Trade Commission created a regulation that allows buyers to assert any claims and defenses against the third-party finance company that they could assert against the original seller. The regulation is known as the FTC Holder In Due Course Rule. The third-party finance companys liability under the FTCs Holder Rule attaches once it buys the contract from the original seller. This company failed to police the actions of this seller and can not absolve any liability per the FTC Holder In Due Course Rule. The Consumer Financial Protection Bureau ( CFPB ) enforces the Holder In Due Course Rule. Companies that violate the rule can face civil penalties of up to {$50000.00} per violation.,,SANTANDER HOLDINGS USA complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). that it: 1 complaints (100.0%), resolution 0.0% that it 100.0%
  • that it 1 100.0% 0% relief

How the Federal Trade Commission created a regulation that allows buyers to assert any claims and defenses against the third-party finance company that they could assert against the original seller. The regulation is known as the FTC Holder In Due Course Rule. The third-party finance companys liability under the FTCs Holder Rule attaches once it buys the contract from the original seller. This company failed to police the actions of this seller and can not absolve any liability per the FTC Holder In Due Course Rule. The Consumer Financial Protection Bureau ( CFPB ) enforces the Holder In Due Course Rule. Companies that violate the rule can face civil penalties of up to {$50000.00} per violation.,,SANTANDER HOLDINGS USA's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
that it failed to find any discrepancies between the contract provided by the buyer and its copy 1

Top States

State Complaints
INC.,LA,70802,,Consent provided,Web,2024-11-06,Closed with explanation,Yes,N/A,10697091 1

Top Issues

Issue Complaints
including obligatory terms and the buyer 's signature 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About the Federal Trade Commission created a regulation that allows buyers to assert any claims and defenses against the third-party finance company that they could assert against the original seller. The regulation is known as the FTC Holder In Due Course Rule. The third-party finance companys liability under the FTCs Holder Rule attaches once it buys the contract from the original seller. This company failed to police the actions of this seller and can not absolve any liability per the FTC Holder In Due Course Rule. The Consumer Financial Protection Bureau ( CFPB ) enforces the Holder In Due Course Rule. Companies that violate the rule can face civil penalties of up to {$50000.00} per violation.,,SANTANDER HOLDINGS USA

the Federal Trade Commission created a regulation that allows buyers to assert any claims and defenses against the third-party finance company that they could assert against the original seller. The regulation is known as the FTC Holder In Due Course Rule. The third-party finance companys liability under the FTCs Holder Rule attaches once it buys the contract from the original seller. This company failed to police the actions of this seller and can not absolve any liability per the FTC Holder In Due Course Rule. The Consumer Financial Protection Bureau ( CFPB ) enforces the Holder In Due Course Rule. Companies that violate the rule can face civil penalties of up to {$50000.00} per violation.,,SANTANDER HOLDINGS USA has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The compan, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, the Federal Trade Commission created a regulation that allows buyers to assert any claims and defenses against the third-party finance company that they could assert against the original seller. The regulation is known as the FTC Holder In Due Course Rule. The third-party finance companys liability under the FTCs Holder Rule attaches once it buys the contract from the original seller. This company failed to police the actions of this seller and can not absolve any liability per the FTC Holder In Due Course Rule. The Consumer Financial Protection Bureau ( CFPB ) enforces the Holder In Due Course Rule. Companies that violate the rule can face civil penalties of up to {$50000.00} per violation.,,SANTANDER HOLDINGS USA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "that it failed to find any discrepancies between the contract provided by the buyer and its copy", and the single most common underlying issue is "including obligatory terms and the buyer 's signature".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the Federal Trade Commission created a regulation that allows buyers to assert any claims and defenses against the third-party finance company that they could assert against the original seller. The regulation is known as the FTC Holder In Due Course Rule. The third-party finance companys liability under the FTCs Holder Rule attaches once it buys the contract from the original seller. This company failed to police the actions of this seller and can not absolve any liability per the FTC Holder In Due Course Rule. The Consumer Financial Protection Bureau ( CFPB ) enforces the Holder In Due Course Rule. Companies that violate the rule can face civil penalties of up to {$50000.00} per violation.,,SANTANDER HOLDINGS USA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does the Federal Trade Commission created a regulation that allows buyers to assert any claims and defenses against the third-party finance company that they could assert against the original seller. The regulation is known as the FTC Holder In Due Course Rule. The third-party finance companys liability under the FTCs Holder Rule attaches once it buys the contract from the original seller. This company failed to police the actions of this seller and can not absolve any liability per the FTC Holder In Due Course Rule. The Consumer Financial Protection Bureau ( CFPB ) enforces the Holder In Due Course Rule. Companies that violate the rule can face civil penalties of up to {$50000.00} per violation.,,SANTANDER HOLDINGS USA have?

the Federal Trade Commission created a regulation that allows buyers to assert any claims and defenses against the third-party finance company that they could assert against the original seller. The regulation is known as the FTC Holder In Due Course Rule. The third-party finance companys liability under the FTCs Holder Rule attaches once it buys the contract from the original seller. This company failed to police the actions of this seller and can not absolve any liability per the FTC Holder In Due Course Rule. The Consumer Financial Protection Bureau ( CFPB ) enforces the Holder In Due Course Rule. Companies that violate the rule can face civil penalties of up to {$50000.00} per violation.,,SANTANDER HOLDINGS USA has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does the Federal Trade Commission created a regulation that allows buyers to assert any claims and defenses against the third-party finance company that they could assert against the original seller. The regulation is known as the FTC Holder In Due Course Rule. The third-party finance companys liability under the FTCs Holder Rule attaches once it buys the contract from the original seller. This company failed to police the actions of this seller and can not absolve any liability per the FTC Holder In Due Course Rule. The Consumer Financial Protection Bureau ( CFPB ) enforces the Holder In Due Course Rule. Companies that violate the rule can face civil penalties of up to {$50000.00} per violation.,,SANTANDER HOLDINGS USA respond to complaints on time?

the Federal Trade Commission created a regulation that allows buyers to assert any claims and defenses against the third-party finance company that they could assert against the original seller. The regulation is known as the FTC Holder In Due Course Rule. The third-party finance companys liability under the FTCs Holder Rule attaches once it buys the contract from the original seller. This company failed to police the actions of this seller and can not absolve any liability per the FTC Holder In Due Course Rule. The Consumer Financial Protection Bureau ( CFPB ) enforces the Holder In Due Course Rule. Companies that violate the rule can face civil penalties of up to {$50000.00} per violation.,,SANTANDER HOLDINGS USA has a 0% timely response rate to CFPB complaints.

What is the most common complaint about the Federal Trade Commission created a regulation that allows buyers to assert any claims and defenses against the third-party finance company that they could assert against the original seller. The regulation is known as the FTC Holder In Due Course Rule. The third-party finance companys liability under the FTCs Holder Rule attaches once it buys the contract from the original seller. This company failed to police the actions of this seller and can not absolve any liability per the FTC Holder In Due Course Rule. The Consumer Financial Protection Bureau ( CFPB ) enforces the Holder In Due Course Rule. Companies that violate the rule can face civil penalties of up to {$50000.00} per violation.,,SANTANDER HOLDINGS USA?

The most common issue reported against the Federal Trade Commission created a regulation that allows buyers to assert any claims and defenses against the third-party finance company that they could assert against the original seller. The regulation is known as the FTC Holder In Due Course Rule. The third-party finance companys liability under the FTCs Holder Rule attaches once it buys the contract from the original seller. This company failed to police the actions of this seller and can not absolve any liability per the FTC Holder In Due Course Rule. The Consumer Financial Protection Bureau ( CFPB ) enforces the Holder In Due Course Rule. Companies that violate the rule can face civil penalties of up to {$50000.00} per violation.,,SANTANDER HOLDINGS USA is "including obligatory terms and the buyer 's signature" in the "that it failed to find any discrepancies between the contract provided by the buyer and its copy" product category.

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