Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the Federal Trade Commission created a regulation that allows buyers to assert any claims and defenses against the third-party finance company that they could assert against the original seller. The regulation is known as the FTC Holder In Due Course Rule. The third-party finance companys liability under the FTCs Holder Rule attaches once it buys the contract from the original seller. This company failed to police the actions of this seller and can not absolve any liability per the FTC Holder In Due Course Rule. The Consumer Financial Protection Bureau ( CFPB ) enforces the Holder In Due Course Rule. Companies that violate the rule can face civil penalties of up to {$50000.00} per violation.,,SANTANDER HOLDINGS USA's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the Federal Trade Commission created a regulation that allows buyers to assert any claims and defenses against the third-party finance company that they could assert against the original seller. The regulation is known as the FTC Holder In Due Course Rule. The third-party finance companys liability under the FTCs Holder Rule attaches once it buys the contract from the original seller. This company failed to police the actions of this seller and can not absolve any liability per the FTC Holder In Due Course Rule. The Consumer Financial Protection Bureau ( CFPB ) enforces the Holder In Due Course Rule. Companies that violate the rule can face civil penalties of up to {$50000.00} per violation.,,SANTANDER HOLDINGS USA's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| that it failed to find any discrepancies between the contract provided by the buyer and its copy | 1 |
| State | Complaints |
|---|---|
| INC.,LA,70802,,Consent provided,Web,2024-11-06,Closed with explanation,Yes,N/A,10697091 | 1 |
| Issue | Complaints |
|---|---|
| including obligatory terms and the buyer 's signature | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the Federal Trade Commission created a regulation that allows buyers to assert any claims and defenses against the third-party finance company that they could assert against the original seller. The regulation is known as the FTC Holder In Due Course Rule. The third-party finance companys liability under the FTCs Holder Rule attaches once it buys the contract from the original seller. This company failed to police the actions of this seller and can not absolve any liability per the FTC Holder In Due Course Rule. The Consumer Financial Protection Bureau ( CFPB ) enforces the Holder In Due Course Rule. Companies that violate the rule can face civil penalties of up to {$50000.00} per violation.,,SANTANDER HOLDINGS USA has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The compan, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the Federal Trade Commission created a regulation that allows buyers to assert any claims and defenses against the third-party finance company that they could assert against the original seller. The regulation is known as the FTC Holder In Due Course Rule. The third-party finance companys liability under the FTCs Holder Rule attaches once it buys the contract from the original seller. This company failed to police the actions of this seller and can not absolve any liability per the FTC Holder In Due Course Rule. The Consumer Financial Protection Bureau ( CFPB ) enforces the Holder In Due Course Rule. Companies that violate the rule can face civil penalties of up to {$50000.00} per violation.,,SANTANDER HOLDINGS USA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "that it failed to find any discrepancies between the contract provided by the buyer and its copy", and the single most common underlying issue is "including obligatory terms and the buyer 's signature".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the Federal Trade Commission created a regulation that allows buyers to assert any claims and defenses against the third-party finance company that they could assert against the original seller. The regulation is known as the FTC Holder In Due Course Rule. The third-party finance companys liability under the FTCs Holder Rule attaches once it buys the contract from the original seller. This company failed to police the actions of this seller and can not absolve any liability per the FTC Holder In Due Course Rule. The Consumer Financial Protection Bureau ( CFPB ) enforces the Holder In Due Course Rule. Companies that violate the rule can face civil penalties of up to {$50000.00} per violation.,,SANTANDER HOLDINGS USA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the Federal Trade Commission created a regulation that allows buyers to assert any claims and defenses against the third-party finance company that they could assert against the original seller. The regulation is known as the FTC Holder In Due Course Rule. The third-party finance companys liability under the FTCs Holder Rule attaches once it buys the contract from the original seller. This company failed to police the actions of this seller and can not absolve any liability per the FTC Holder In Due Course Rule. The Consumer Financial Protection Bureau ( CFPB ) enforces the Holder In Due Course Rule. Companies that violate the rule can face civil penalties of up to {$50000.00} per violation.,,SANTANDER HOLDINGS USA has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the Federal Trade Commission created a regulation that allows buyers to assert any claims and defenses against the third-party finance company that they could assert against the original seller. The regulation is known as the FTC Holder In Due Course Rule. The third-party finance companys liability under the FTCs Holder Rule attaches once it buys the contract from the original seller. This company failed to police the actions of this seller and can not absolve any liability per the FTC Holder In Due Course Rule. The Consumer Financial Protection Bureau ( CFPB ) enforces the Holder In Due Course Rule. Companies that violate the rule can face civil penalties of up to {$50000.00} per violation.,,SANTANDER HOLDINGS USA has a 0% timely response rate to CFPB complaints.
The most common issue reported against the Federal Trade Commission created a regulation that allows buyers to assert any claims and defenses against the third-party finance company that they could assert against the original seller. The regulation is known as the FTC Holder In Due Course Rule. The third-party finance companys liability under the FTCs Holder Rule attaches once it buys the contract from the original seller. This company failed to police the actions of this seller and can not absolve any liability per the FTC Holder In Due Course Rule. The Consumer Financial Protection Bureau ( CFPB ) enforces the Holder In Due Course Rule. Companies that violate the rule can face civil penalties of up to {$50000.00} per violation.,,SANTANDER HOLDINGS USA is "including obligatory terms and the buyer 's signature" in the "that it failed to find any discrepancies between the contract provided by the buyer and its copy" product category.
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