Total complaints
1
Filed since I no
2026 data Public-data reference. official source
the fact that the initial cancellation confirmation mentioned re-enrolling in auto-pay but did not mention this very important bit of information concerning the amounts is very deceptive
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the fact that the initial cancellation confirmation mentioned re-enrolling in auto-pay but did not mention this very important bit of information concerning the amounts is very deceptive's complaint history from CFPB public records. 1 consumers have filed complaints since I no. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I no
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
the fact that the initial cancellation confirmation mentioned re-enrolling in auto-pay but did not mention this very important bit of information concerning the amounts is very deceptive complaint mix by product
- so on 1 100.0% – 0% relief
How the fact that the initial cancellation confirmation mentioned re-enrolling in auto-pay but did not mention this very important bit of information concerning the amounts is very deceptive's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| so on XX/XX/XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| as is the fact that the representative noted that it is a known issue '' they are working to resolve -- known issues should be communicated clearly to consumers.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,IN,470XX,,Consent provided,Web,2020-02-19,Closed with monetary relief,Yes,N/A,3537162 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| the system would debit the amount PREVIOUSLY cancelled -- and NOT honor the new amount that was just entered. This was NOT communicated to me in either email | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About the fact that the initial cancellation confirmation mentioned re-enrolling in auto-pay but did not mention this very important bit of information concerning the amounts is very deceptive
the fact that the initial cancellation confirmation mentioned re-enrolling in auto-pay but did not mention this very important bit of information concerning the amounts is very deceptive has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I no, and the most recent logged activity is I noticed , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the fact that the initial cancellation confirmation mentioned re-enrolling in auto-pay but did not mention this very important bit of information concerning the amounts is very deceptive reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "so on XX/XX/XXXX", and the single most common underlying issue is "the system would debit the amount PREVIOUSLY cancelled -- and NOT honor the new amount that was just entered. This was NOT communicated to me in either email".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the fact that the initial cancellation confirmation mentioned re-enrolling in auto-pay but did not mention this very important bit of information concerning the amounts is very deceptive: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does the fact that the initial cancellation confirmation mentioned re-enrolling in auto-pay but did not mention this very important bit of information concerning the amounts is very deceptive have?
the fact that the initial cancellation confirmation mentioned re-enrolling in auto-pay but did not mention this very important bit of information concerning the amounts is very deceptive has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does the fact that the initial cancellation confirmation mentioned re-enrolling in auto-pay but did not mention this very important bit of information concerning the amounts is very deceptive respond to complaints on time?
the fact that the initial cancellation confirmation mentioned re-enrolling in auto-pay but did not mention this very important bit of information concerning the amounts is very deceptive has a 0% timely response rate to CFPB complaints.
What is the most common complaint about the fact that the initial cancellation confirmation mentioned re-enrolling in auto-pay but did not mention this very important bit of information concerning the amounts is very deceptive?
The most common issue reported against the fact that the initial cancellation confirmation mentioned re-enrolling in auto-pay but did not mention this very important bit of information concerning the amounts is very deceptive is "the system would debit the amount PREVIOUSLY cancelled -- and NOT honor the new amount that was just entered. This was NOT communicated to me in either email" in the "so on XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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