Total complaints
2
Filed since In e
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows the expectation is that as a student borrower's complaint history from CFPB public records. 2 consumers have filed complaints since In e. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since In e
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the expectation is that as a student borrower's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was informed that Wells Fargo Education Financial Services was getting out of the student lending business. On XX/XX/XXXX | 1 |
| I was informed that XXXX XXXX XXXX XXXX XXXX was getting out of the student lending business. On XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| I must pay {$83000.00} on a loan of {$30000.00}. I would have never agreed to these terms had they been appropriately presented to me as a student borrower. This was an intentional act on the part of Wells Fargo Education Financial Services to deceive student borrowers and manipulate us into making financial agreements that benefitted Wells Fargo Education Financial Services and to the detriment of the student borrower. By pushing me into high cost | 1 |
| I must pay {$83000.00} on a loan of {$30000.00}. I would have never agreed to these terms had they been appropriately presented to me as a student borrower. This was an intentional act on the part of XXXX XXXX XXXX XXXX XXXX to deceive student borrowers and manipulate us into making financial agreements that benefitted XXXX XXXX XXXX XXXX XXXX and to the detriment of the student borrower. By pushing me into high cost | 1 |
| Issue | Complaints |
|---|---|
| ( between XX/XX/XXXX and XX/XX/XXXX ) on {$30000.00} total disbursements | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the expectation is that as a student borrower has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In e, and the most recent logged activity is In early X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the expectation is that as a student borrower reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was informed that Wells Fargo Education Financial Services was getting out of the student lending business. On XX/XX/XXXX", and the single most common underlying issue is "( between XX/XX/XXXX and XX/XX/XXXX ) on {$30000.00} total disbursements".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the expectation is that as a student borrower: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the expectation is that as a student borrower has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
the expectation is that as a student borrower has a 0% timely response rate to CFPB complaints.
The most common issue reported against the expectation is that as a student borrower is "( between XX/XX/XXXX and XX/XX/XXXX ) on {$30000.00} total disbursements" in the "I was informed that Wells Fargo Education Financial Services was getting out of the student lending business. On XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.