Total complaints
1
Filed since Fina
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the Executive Office indicated that a request to have the vehicle retitled in our name was already in the works. Upon calling the redemption department on XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Fina. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Fina
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the Executive Office indicated that a request to have the vehicle retitled in our name was already in the works. Upon calling the redemption department on XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the vehicle was released to us and we were able to physically gain possession of it from the auction house. However | 1 |
| State | Complaints |
|---|---|
| I was told that the request was being worked on and had been expedited | 1 |
| Issue | Complaints |
|---|---|
| we can not register the car | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the Executive Office indicated that a request to have the vehicle retitled in our name was already in the works. Upon calling the redemption department on XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Fina, and the most recent logged activity is Finally, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the Executive Office indicated that a request to have the vehicle retitled in our name was already in the works. Upon calling the redemption department on XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the vehicle was released to us and we were able to physically gain possession of it from the auction house. However", and the single most common underlying issue is "we can not register the car".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the Executive Office indicated that a request to have the vehicle retitled in our name was already in the works. Upon calling the redemption department on XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the Executive Office indicated that a request to have the vehicle retitled in our name was already in the works. Upon calling the redemption department on XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the Executive Office indicated that a request to have the vehicle retitled in our name was already in the works. Upon calling the redemption department on XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against the Executive Office indicated that a request to have the vehicle retitled in our name was already in the works. Upon calling the redemption department on XX/XX/XXXX is "we can not register the car" in the "the vehicle was released to us and we were able to physically gain possession of it from the auction house. However" product category.
Read our methodology — how this data is sourced, computed, and verified.