the ending balance was {$14000.00}. The subsequent payments agreed upon was {$500.00} per month and the second month had the correct beginning and ending balance. XXXX XXXX at XXXX XXXX told XXXX that the customer service cashiers were told to not give me receipts with balances on them. This does not make sense. It appears that they are hiding something and being discriminatory towards because I am XXXX. I cant even go in to make my payments anymore because of this. Then when I pulled a copy of my credit report from TransUnion

What the CFPB Record Shows About the ending balance was {$14000.00}. The subsequent payments agreed upon was {$500.00} per month and the second month had the correct beginning and ending balance. XXXX XXXX at XXXX XXXX told XXXX that the customer service cashiers were told to not give me receipts with balances on them. This does not make sense. It appears that they are hiding something and being discriminatory towards because I am XXXX. I cant even go in to make my payments anymore because of this. Then when I pulled a copy of my credit report from TransUnion

the ending balance was {$14000.00}. The subsequent payments agreed upon was {$500.00} per month and the second month had the correct beginning and ending balance. XXXX XXXX at XXXX XXXX told XXXX that the customer service cashiers were told to not give me receipts with balances on them. This does not make sense. It appears that they are hiding something and being discriminatory towards because I am XXXX. I cant even go in to make my payments anymore because of this. Then when I pulled a copy of my credit report from TransUnion has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX. ) XX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, the ending balance was {$14000.00}. The subsequent payments agreed upon was {$500.00} per month and the second month had the correct beginning and ending balance. XXXX XXXX at XXXX XXXX told XXXX that the customer service cashiers were told to not give me receipts with balances on them. This does not make sense. It appears that they are hiding something and being discriminatory towards because I am XXXX. I cant even go in to make my payments anymore because of this. Then when I pulled a copy of my credit report from TransUnion reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX XXXX has inaccurate balances and inaccurate payment amounts on my account. I have disputed this with documentation", and the single most common underlying issue is "which is not accurate. The balance is currently {$9000.00} as of today. They are reporting inaccurate amounts on my payments and inaccurate dates that I have made them. XXXX has agreed with me to go back into repayment as of XX/XX/XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the ending balance was {$14000.00}. The subsequent payments agreed upon was {$500.00} per month and the second month had the correct beginning and ending balance. XXXX XXXX at XXXX XXXX told XXXX that the customer service cashiers were told to not give me receipts with balances on them. This does not make sense. It appears that they are hiding something and being discriminatory towards because I am XXXX. I cant even go in to make my payments anymore because of this. Then when I pulled a copy of my credit report from TransUnion: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.