Total complaints
1
Filed since ( 3
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the Department of Education calculated my monthly repayment amount again to be {$270.00} per month. I started to then pay this amount's complaint history from CFPB public records. 1 consumers have filed complaints since ( 3 . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since ( 3
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the Department of Education calculated my monthly repayment amount again to be {$270.00} per month. I started to then pay this amount's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the Department of Education calculated my monthly payment to be {$250.00}. I paid this amount in a timely fashion every month. Then. in XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| and XXXX XXXX XXXX billing system continued to state that my account was delinquent. I continued calling XXXX XXXX in an attempt to get them to correct my account and reimburse me the overpayments that the system was improperly demanding that I pay. XXXX XXXX failed to correct the issue. I started paying {$280.00} per month because that was the only amount that appeared to maintain my account as current in their billing system -- even though my monthly repayment amount was supposed to be set at {$270.00}. I then submitted a request to certify the number of months that counted towards my 120 payments for purposes of Public Service Loan Forgiveness | 1 |
| Issue | Complaints |
|---|---|
| which brought the principal balance owed under the unsubsidized loan sequence down to XXXX. The unsubsidized loan sequence still had an interest balance of approximately {$700.00}. Once the principal balance of the unsubsidized loan sequence went to XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the Department of Education calculated my monthly repayment amount again to be {$270.00} per month. I started to then pay this amount has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( 3 , and the most recent logged activity is ( 3 ) XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the Department of Education calculated my monthly repayment amount again to be {$270.00} per month. I started to then pay this amount reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the Department of Education calculated my monthly payment to be {$250.00}. I paid this amount in a timely fashion every month. Then. in XX/XX/XXXX", and the single most common underlying issue is "which brought the principal balance owed under the unsubsidized loan sequence down to XXXX. The unsubsidized loan sequence still had an interest balance of approximately {$700.00}. Once the principal balance of the unsubsidized loan sequence went to XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the Department of Education calculated my monthly repayment amount again to be {$270.00} per month. I started to then pay this amount: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the Department of Education calculated my monthly repayment amount again to be {$270.00} per month. I started to then pay this amount has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the Department of Education calculated my monthly repayment amount again to be {$270.00} per month. I started to then pay this amount has a 0% timely response rate to CFPB complaints.
The most common issue reported against the Department of Education calculated my monthly repayment amount again to be {$270.00} per month. I started to then pay this amount is "which brought the principal balance owed under the unsubsidized loan sequence down to XXXX. The unsubsidized loan sequence still had an interest balance of approximately {$700.00}. Once the principal balance of the unsubsidized loan sequence went to XXXX" in the "the Department of Education calculated my monthly payment to be {$250.00}. I paid this amount in a timely fashion every month. Then. in XX/XX/XXXX" product category.
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