2026 data Public-data reference. official source

the day after I spoke with an agent. The letter I received simply stated that the dispute was closed because they did not receive the response from me by XX/XX/XXXX.

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows the day after I spoke with an agent. The letter I received simply stated that the dispute was closed because they did not receive the response from me by XX/XX/XXXX.'s complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
Afte
Since

Total complaints

1

Filed since Afte

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

the day after I spoke with an agent. The letter I received simply stated that the dispute was closed because they did not receive the response from me by XX/XX/XXXX. complaint mix by product

Total complaints: 1

the day after I spoke with an agent. The letter I received simply stated that the dispute was closed because they did not receive the response from me by XX/XX/XXXX. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I did: 1 complaints (100.0%), resolution 0.0% I did 100.0%
  • I did 1 100.0% 0% relief

How the day after I spoke with an agent. The letter I received simply stated that the dispute was closed because they did not receive the response from me by XX/XX/XXXX.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I did not hear anything from Citi. I never received confirmation that my response was received or any updates. I called the dispute line on XX/XX/XXXX to ensure the information had been received and inquired about any other things needed from me. The person I spoke to let me know that the dispute case was reopened and under review. I was told that I should have received communication when this happened and was given an apology that I wasn't notified when my response was received. The agent on the phone also told me she was filing an internal complaint that I didn't receive any information and that I would be getting XXXX XXXX miles as an apology. Before we finished our conversation 1

Top Issues

Issue Complaints
I called again on XX/XX/XXXX. At that time 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About the day after I spoke with an agent. The letter I received simply stated that the dispute was closed because they did not receive the response from me by XX/XX/XXXX.

the day after I spoke with an agent. The letter I received simply stated that the dispute was closed because they did not receive the response from me by XX/XX/XXXX. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After subm, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, the day after I spoke with an agent. The letter I received simply stated that the dispute was closed because they did not receive the response from me by XX/XX/XXXX. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I did not hear anything from Citi. I never received confirmation that my response was received or any updates. I called the dispute line on XX/XX/XXXX to ensure the information had been received and inquired about any other things needed from me. The person I spoke to let me know that the dispute case was reopened and under review. I was told that I should have received communication when this happened and was given an apology that I wasn't notified when my response was received. The agent on the phone also told me she was filing an internal complaint that I didn't receive any information and that I would be getting XXXX XXXX miles as an apology. Before we finished our conversation", and the single most common underlying issue is "I called again on XX/XX/XXXX. At that time".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the day after I spoke with an agent. The letter I received simply stated that the dispute was closed because they did not receive the response from me by XX/XX/XXXX.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does the day after I spoke with an agent. The letter I received simply stated that the dispute was closed because they did not receive the response from me by XX/XX/XXXX. have?

the day after I spoke with an agent. The letter I received simply stated that the dispute was closed because they did not receive the response from me by XX/XX/XXXX. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does the day after I spoke with an agent. The letter I received simply stated that the dispute was closed because they did not receive the response from me by XX/XX/XXXX. respond to complaints on time?

the day after I spoke with an agent. The letter I received simply stated that the dispute was closed because they did not receive the response from me by XX/XX/XXXX. has a 0% timely response rate to CFPB complaints.

What is the most common complaint about the day after I spoke with an agent. The letter I received simply stated that the dispute was closed because they did not receive the response from me by XX/XX/XXXX.?

The most common issue reported against the day after I spoke with an agent. The letter I received simply stated that the dispute was closed because they did not receive the response from me by XX/XX/XXXX. is "I called again on XX/XX/XXXX. At that time" in the "I did not hear anything from Citi. I never received confirmation that my response was received or any updates. I called the dispute line on XX/XX/XXXX to ensure the information had been received and inquired about any other things needed from me. The person I spoke to let me know that the dispute case was reopened and under review. I was told that I should have received communication when this happened and was given an apology that I wasn't notified when my response was received. The agent on the phone also told me she was filing an internal complaint that I didn't receive any information and that I would be getting XXXX XXXX miles as an apology. Before we finished our conversation" product category.

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