2026 data Public-data reference. official source

the creditor of this account

2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

2 consumer complaints filed with the CFPB

This profile shows the creditor of this account's complaint history from CFPB public records. 2 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 0% of cases.

2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
Acco
Since

Total complaints

2

Filed since Acco

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

the creditor of this account complaint mix by product

Total complaints: 2

the creditor of this account complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Section 609: 2 complaints (100.0%), resolution 0.0% Section 609 100.0%
  • Section 609 2 100.0% 0% relief

How the creditor of this account's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Section 609 ( a ) ( 1 ) ( A ) 2

Top States

State Complaints
which is XXXX XXXXXXXX XXXX confirmed that they do not have any physical proof 1
which is Bank of America confirmed that they do not have any physical proof 1

Top Issues

Issue Complaints
anyone paying for your reporting services could fax 2

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About the creditor of this account

the creditor of this account has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is According , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, the creditor of this account reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Section 609 ( a ) ( 1 ) ( A )", and the single most common underlying issue is "anyone paying for your reporting services could fax".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the creditor of this account: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does the creditor of this account have?

the creditor of this account has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.

Does the creditor of this account respond to complaints on time?

the creditor of this account has a 0% timely response rate to CFPB complaints.

What is the most common complaint about the creditor of this account?

The most common issue reported against the creditor of this account is "anyone paying for your reporting services could fax" in the "Section 609 ( a ) ( 1 ) ( A )" product category.

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