Total complaints
3
Filed since Rece
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows the consumer reporting agency must ( i ) promptly delete the disputed item from the consumer 's file's complaint history from CFPB public records. 3 consumers have filed complaints since Rece. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since Rece
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the consumer reporting agency must ( i ) promptly delete the disputed item from the consumer 's file's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I did an investigation on my credit report and found several items on there to be inaccurate. Under 15 U.S. Code 1681e ( b ) Accuracy of report Whenever a consumer reporting agency generates a consumer report | 3 |
| State | Complaints |
|---|---|
| or appropriately modify the information based on the reinvestigation results; and ( ii ) promptly inform the furnisher of the information that the item has been modified or deleted from the consumer 's file. Please remove the following items from my credit report immediately : ACCT : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 1 |
| or appropriately modify the information based on the reinvestigation results; and ( ii ) promptly inform the furnisher of the information that the item has been modified or deleted from the consumer 's file. Please remove the following items from my credit report immediately : ACCT : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MO,63031,,Consent provided,Web,2025-04-14,Closed with explanation,Yes,N/A,12984958 | 1 |
| or appropriately modify the information based on the reinvestigation results; and ( ii ) promptly inform the furnisher of the information that the item has been modified or deleted from the consumer 's file. Please remove the following items from my credit report immediately : ACCT : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX,,EQUIFAX | 1 |
| Issue | Complaints |
|---|---|
| following a reinvestigation under paragraph ( 1 ) of any disputed information by a consumer | 3 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the consumer reporting agency must ( i ) promptly delete the disputed item from the consumer 's file has accumulated 3 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Rece, and the most recent logged activity is Recently, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the consumer reporting agency must ( i ) promptly delete the disputed item from the consumer 's file reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I did an investigation on my credit report and found several items on there to be inaccurate. Under 15 U.S. Code 1681e ( b ) Accuracy of report Whenever a consumer reporting agency generates a consumer report", and the single most common underlying issue is "following a reinvestigation under paragraph ( 1 ) of any disputed information by a consumer".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the consumer reporting agency must ( i ) promptly delete the disputed item from the consumer 's file: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the consumer reporting agency must ( i ) promptly delete the disputed item from the consumer 's file has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
the consumer reporting agency must ( i ) promptly delete the disputed item from the consumer 's file has a 0% timely response rate to CFPB complaints.
The most common issue reported against the consumer reporting agency must ( i ) promptly delete the disputed item from the consumer 's file is "following a reinvestigation under paragraph ( 1 ) of any disputed information by a consumer" in the "I did an investigation on my credit report and found several items on there to be inaccurate. Under 15 U.S. Code 1681e ( b ) Accuracy of report Whenever a consumer reporting agency generates a consumer report" product category.
Read our methodology — how this data is sourced, computed, and verified.