Total complaints
1
Filed since ( iv
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the consumer may reject the plan and have no obligation to pay these fees ( including application fees ) or any other fee or charge. A membership fee for purposes of this paragraph has the same meaning as a fee for the issuance or availability of credit described in 1026.60 ( b ) ( 2 ). If the consumer rejects the plan's complaint history from CFPB public records. 1 consumers have filed complaints since ( iv. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since ( iv
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the consumer may reject the plan and have no obligation to pay these fees ( including application fees ) or any other fee or charge. A membership fee for purposes of this paragraph has the same meaning as a fee for the issuance or availability of credit described in 1026.60 ( b ) ( 2 ). If the consumer rejects the plan's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| a creditor may not collect any fee before account-opening disclosures are provided. A creditor may collect | 1 |
| State | Complaints |
|---|---|
| the creditor must promptly refund the membership fee if it has been paid | 1 |
| Issue | Complaints |
|---|---|
| membership fees | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the consumer may reject the plan and have no obligation to pay these fees ( including application fees ) or any other fee or charge. A membership fee for purposes of this paragraph has the same meaning as a fee for the issuance or availability of credit described in 1026.60 ( b ) ( 2 ). If the consumer rejects the plan has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( iv, and the most recent logged activity is ( iv ) Mem, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the consumer may reject the plan and have no obligation to pay these fees ( including application fees ) or any other fee or charge. A membership fee for purposes of this paragraph has the same meaning as a fee for the issuance or availability of credit described in 1026.60 ( b ) ( 2 ). If the consumer rejects the plan reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a creditor may not collect any fee before account-opening disclosures are provided. A creditor may collect", and the single most common underlying issue is "membership fees".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the consumer may reject the plan and have no obligation to pay these fees ( including application fees ) or any other fee or charge. A membership fee for purposes of this paragraph has the same meaning as a fee for the issuance or availability of credit described in 1026.60 ( b ) ( 2 ). If the consumer rejects the plan: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the consumer may reject the plan and have no obligation to pay these fees ( including application fees ) or any other fee or charge. A membership fee for purposes of this paragraph has the same meaning as a fee for the issuance or availability of credit described in 1026.60 ( b ) ( 2 ). If the consumer rejects the plan has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the consumer may reject the plan and have no obligation to pay these fees ( including application fees ) or any other fee or charge. A membership fee for purposes of this paragraph has the same meaning as a fee for the issuance or availability of credit described in 1026.60 ( b ) ( 2 ). If the consumer rejects the plan has a 0% timely response rate to CFPB complaints.
The most common issue reported against the consumer may reject the plan and have no obligation to pay these fees ( including application fees ) or any other fee or charge. A membership fee for purposes of this paragraph has the same meaning as a fee for the issuance or availability of credit described in 1026.60 ( b ) ( 2 ). If the consumer rejects the plan is "membership fees" in the "a creditor may not collect any fee before account-opening disclosures are provided. A creditor may collect" product category.
Read our methodology — how this data is sourced, computed, and verified.