Total complaints
1
Filed since no p
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the consumer is given an opportunity before the time the information is initially disclosed to direct that such information not be disclosed's complaint history from CFPB public records. 1 consumers have filed complaints since no p. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since no p
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the consumer is given an opportunity before the time the information is initially disclosed to direct that such information not be disclosed's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| account numbers | 1 |
| State | Complaints |
|---|---|
| and the consumer is given an explanation of how the consumer can exercise that nondisclosure option. 15 US Code 6803 makes it mandatory that each financial institution provide a clear and conspicuous disclosure to such consumer in writing or electronic form. 15 US Code 6805 names the Consumer Financial Protection Bureau as the enforcer of the above referenced codes.,,Early Warning Services | 1 |
| Issue | Complaints |
|---|---|
| and transaction history are being sold and disclosed with non affiliated third parties. This is a violation of the Privacy Act of 1974 which is punishable up to {$5000.00} per offense. The Privacy Act prohibits the disclosure of a record about an individual from a system of records absent the written consent of that individual. According to 15 US Code 6801 each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers nonpublic personal XXXXnformation.15 US Code 6802 ( b ) states a financial institution may not disclose nonpublic personal information to a non affiliated third party | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the consumer is given an opportunity before the time the information is initially disclosed to direct that such information not be disclosed has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to no p, and the most recent logged activity is no public , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the consumer is given an opportunity before the time the information is initially disclosed to direct that such information not be disclosed reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "account numbers", and the single most common underlying issue is "and transaction history are being sold and disclosed with non affiliated third parties. This is a violation of the Privacy Act of 1974 which is punishable up to {$5000.00} per offense. The Privacy Act prohibits the disclosure of a record about an individual from a system of records absent the written consent of that individual. According to 15 US Code 6801 each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers nonpublic personal XXXXnformation.15 US Code 6802 ( b ) states a financial institution may not disclose nonpublic personal information to a non affiliated third party".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the consumer is given an opportunity before the time the information is initially disclosed to direct that such information not be disclosed: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the consumer is given an opportunity before the time the information is initially disclosed to direct that such information not be disclosed has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the consumer is given an opportunity before the time the information is initially disclosed to direct that such information not be disclosed has a 0% timely response rate to CFPB complaints.
The most common issue reported against the consumer is given an opportunity before the time the information is initially disclosed to direct that such information not be disclosed is "and transaction history are being sold and disclosed with non affiliated third parties. This is a violation of the Privacy Act of 1974 which is punishable up to {$5000.00} per offense. The Privacy Act prohibits the disclosure of a record about an individual from a system of records absent the written consent of that individual. According to 15 US Code 6801 each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers nonpublic personal XXXXnformation.15 US Code 6802 ( b ) states a financial institution may not disclose nonpublic personal information to a non affiliated third party" in the "account numbers" product category.
Read our methodology — how this data is sourced, computed, and verified.