Total complaints
42
Filed since 5. U
2026 data Public-data reference. official source
the consumer
42 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
42 consumer complaints filed with the CFPB
This profile shows the consumer's complaint history from CFPB public records. 42 consumers have filed complaints since 5. U. The company has a 0% timely response rate and has provided relief in 0% of cases.
42
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
28
States Active
5. U
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
the consumer complaint mix by product
- if I 11 47.8% – 0% relief
- but has 2 8.7% – 0% relief
- the consumers 2 8.7% – 0% relief
- No agency 2 8.7% – 0% relief
- according to 2 8.7% – 0% relief
- has been 2 8.7% – 0% relief
- I have 2 8.7% – 0% relief
How the consumer's 42 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| if I do not receive formal notices that these unverified accounts have been removed | 11 |
| but has not verified it. The Dept of Ed claims that XXXX is now | 2 |
| the consumers right to privacy. At no time have I | 2 |
| No agency shall disclose any record which is contained in a system of records by any means of communication to any person | 2 |
| according to the Fair Credit Reporting Act 15 USC 1681 section 602a There is a need to ensure that consumer reporting agencies exercise their grave responsibilities with fairness | 2 |
| has been egregiously violated. There is NO LAW that states that they are required to report derogatory items to a consumer credit report or file and 15 USC 1681s-2 ( 7 ) ( E ) very plainly and clearly states that. XXXX XXXX | 2 |
| I have the right to ensure my private information | 2 |
| I am now formally opting out of any and all authorizations | 2 |
| which mandates the maintenance of reasonable procedures to limit the furnishing of consumer reports to specified purposes listed under section 604 | 2 |
| I have not received any documentary evidence | 1 |
| according to the FCRA. I am a federally protected consumer and your company have broken the law and have violated my rights pursuant to the Fair Credit Reporting Act. Pursuant to 15 usc 1681 ( a ) ( 1 ) the banking system is dependent on fair and accurate credit reporting. After taking a look at my credit report | 1 |
| 15 U.S Code 1602 ( g ) | 1 |
| XXXX XXXX XXXX | 1 |
| it states that this instrument is pledged as collateral to XXXX XXXX Bank | 1 |
| but has not verified it. The Dept of Ed claims that Navient is now | 1 |
| if they even gave me a reasonable explanation such as they are short-staffed so processing of holds is taking longer | 1 |
| notice is given to EQUIFAX | 1 |
| I followed the steps outlined in their letter | 1 |
| a woman | 1 |
| and they claim XXXX XXXX has not reimbursed XXXX. They further stated that since it was a XXXX XXXX transaction | 1 |
| has been egregiously violated. There is NO LAW that states that they are required to report derogatory items to a consumer credit report or file and 15 USC 1681s-2 ( 7 ) ( E ) very plainly and clearly states that. SALLIE MAE | 1 |
| which would make using the card more reasonable and affordable for me. Further | 1 |
| PORTFOLIO RECOVERY ASSOCIATES | 1 |
| as listed on the account in question | 1 |
Top States
| State | Complaints |
|---|---|
| a natural living person. These compensations are non-negotiable as I have already given you the opportunity to remedy this matter. I'd like you to send me a free updated copy of my new credit report after you've removed these account ( s ). | 8 |
| all the information associated with my file | 3 |
| given disclosure that I | 2 |
| and Beneficiary of the Title XXXX XXXX XXXX | 2 |
| may have given you written | 2 |
| and the creditor is a violation of 15 U.S. Code 1681a ( 2 ) ( A ) ( i ). The consumer reporting agencies were not exercising their grave responsibility with respect to impartiality when furnishing this false and misleading information to my consumer report. Reasonable procedures were not taken to ensure the accuracy of the information given by XXXX XXXX before furnishing it. There are flagrant mistakes on my report as shown in the attachments provided | 2 |
| may have purportedly given you | 2 |
| prior to furnishing it on my consumer report | 1 |
| or a competent court jurisdiction. So not only did you fail in your fist initial investigation of this information. You also assumed this role | 1 |
| have an open-ended consumer plan | 1 |
| a natural living person. These compensations are non-negotiable as I have already given you the opportunity to remedy this matter. I'd like you to send me a free updated copy of my new credit report after you've removed these accounts. | 1 |
| pursuant to 15 U.S. Code 1681s2 ( 7 ) ( A ) ( i ) ( ii ) you are in violation of the Fair Credit Reporting Act. | 1 |
| may have given XXXX XXXX written | 1 |
| from any abusive acts to which Mariner Finance | 1 |
| a natural living person. These compensations are non-negotiable as I have already given you the opportunity to remedy this matter. I'd like you to send me a free updated copy of my new credit report after you've removed these accounts Upon the receipt of the documents and herein and of this complaint | 1 |
| an explanation as to why we are holding your funds. '' I'm sorry | 1 |
| in the amount of {$5000.00} in damages for emotional distress resulting from your negligent failure to comply with the FCRA provisions. | 1 |
| may have given REGIONS BANK written | 1 |
| revoke such in writing per 12 CFR 1016.7 ( i ) ( 1 ).,,EQUIFAX | 1 |
| to bear the financial burden while they continue to collect 29.9 % interest in credit card charges. There should be some type of consumer protection laws or banking practices in place to guide credit card companies in situations like this. Despite the company being based in XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| invasion and deprivation of privacy | 11 |
| but shall they continue. They are not following the law | 3 |
| given XXXX permission to report these private transactions publicly. Additionally | 2 |
| except pursuant to a written request by | 2 |
| XXXX | 2 |
| is not shared | 2 |
| the consumer | 2 |
| unwritten | 2 |
| I have not provided you with any written instructions to furnish any report relating to me | 2 |
| giving SOURCE RECEIVABLES MANAGEMENT any right to collect on this alleged debt. I have never received any documentation requesting validation from SOURCE RECEIVABLES MANAGEMENT | 1 |
| that is the first violation. Pursuant to 15 usc 1681 ( a ) ( 1 ) - This grave error has undermined my confidence in your companies procedures | 1 |
| and 15 U.S Code 1643 ( e ) because I | 1 |
| without my written permission or consent | 1 |
| and a respect for the consumers ' right to privacy. '' XX/XX/2023 XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| and a respect for the consumers ' right to privacy. '' XX/XX/2023 XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| when I called customer service on Thursday | 1 |
| the consumer in fact | 1 |
| they failed to do so | 1 |
| TRANSUNION | 1 |
| and asseverate the following : 1. Notice | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About the consumer
the consumer has accumulated 42 consumer complaints in the CFPB public database, with filings active across 28 U.S. states. Of those submissions, 41 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 5. U, and the most recent logged activity is y protecte, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the consumer reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "if I do not receive formal notices that these unverified accounts have been removed", and the single most common underlying issue is "invasion and deprivation of privacy".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the consumer: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does the consumer have?
the consumer has received 42 consumer complaints filed with the Consumer Financial Protection Bureau.
Does the consumer respond to complaints on time?
the consumer has a 0% timely response rate to CFPB complaints.
What is the most common complaint about the consumer?
The most common issue reported against the consumer is "invasion and deprivation of privacy" in the "if I do not receive formal notices that these unverified accounts have been removed" product category.
Read our methodology — how this data is sourced, computed, and verified.
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