Total complaints
1
Filed since or d
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the condition for including late payments has not been met. Therefore's complaint history from CFPB public records. 1 consumers have filed complaints since or d. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since or d
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the condition for including late payments has not been met. Therefore's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I assert that the inclusion of XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX are reporting late payments on my credit report violates Section 1681a ( 2 ) of the FCRA | 1 |
| State | Complaints |
|---|---|
| I request the immediate removal of all late payments from my credit report. Furthermore | 1 |
| Issue | Complaints |
|---|---|
| a consumer report can not include transactions or experiences between the consumer and the person making the report. Late payments are considered experiences between the consumer and the creditor | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the condition for including late payments has not been met. Therefore has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to or d, and the most recent logged activity is or disclos, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the condition for including late payments has not been met. Therefore reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I assert that the inclusion of XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX are reporting late payments on my credit report violates Section 1681a ( 2 ) of the FCRA", and the single most common underlying issue is "a consumer report can not include transactions or experiences between the consumer and the person making the report. Late payments are considered experiences between the consumer and the creditor".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the condition for including late payments has not been met. Therefore: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the condition for including late payments has not been met. Therefore has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the condition for including late payments has not been met. Therefore has a 0% timely response rate to CFPB complaints.
The most common issue reported against the condition for including late payments has not been met. Therefore is "a consumer report can not include transactions or experiences between the consumer and the person making the report. Late payments are considered experiences between the consumer and the creditor" in the "I assert that the inclusion of XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX are reporting late payments on my credit report violates Section 1681a ( 2 ) of the FCRA" product category.
Read our methodology — how this data is sourced, computed, and verified.