Total complaints
1
Filed since Thro
2026 data Public-data reference. official source
the company would consider my payment as a late payment and also a missed payment considering it wasnt their requested amount. The Hardship Program had no benefits. I was still being charged high interest rates
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the company would consider my payment as a late payment and also a missed payment considering it wasnt their requested amount. The Hardship Program had no benefits. I was still being charged high interest rates's complaint history from CFPB public records. 1 consumers have filed complaints since Thro. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Thro
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
the company would consider my payment as a late payment and also a missed payment considering it wasnt their requested amount. The Hardship Program had no benefits. I was still being charged high interest rates complaint mix by product
- I have 1 100.0% – 0% relief
How the company would consider my payment as a late payment and also a missed payment considering it wasnt their requested amount. The Hardship Program had no benefits. I was still being charged high interest rates's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I have notified Capitol One every step of the way of my circumstances. Prior before Covid-19 | 1 |
Top States
| State | Complaints |
|---|---|
| and also still being charge with late fees even though I was in agreement with them for what I can afford monthly. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| they continued to raise the monthly amount and also charged me late fees. I continued making monthly payments ; however | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About the company would consider my payment as a late payment and also a missed payment considering it wasnt their requested amount. The Hardship Program had no benefits. I was still being charged high interest rates
the company would consider my payment as a late payment and also a missed payment considering it wasnt their requested amount. The Hardship Program had no benefits. I was still being charged high interest rates has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thro, and the most recent logged activity is Throughout, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the company would consider my payment as a late payment and also a missed payment considering it wasnt their requested amount. The Hardship Program had no benefits. I was still being charged high interest rates reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have notified Capitol One every step of the way of my circumstances. Prior before Covid-19", and the single most common underlying issue is "they continued to raise the monthly amount and also charged me late fees. I continued making monthly payments ; however".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the company would consider my payment as a late payment and also a missed payment considering it wasnt their requested amount. The Hardship Program had no benefits. I was still being charged high interest rates: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does the company would consider my payment as a late payment and also a missed payment considering it wasnt their requested amount. The Hardship Program had no benefits. I was still being charged high interest rates have?
the company would consider my payment as a late payment and also a missed payment considering it wasnt their requested amount. The Hardship Program had no benefits. I was still being charged high interest rates has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does the company would consider my payment as a late payment and also a missed payment considering it wasnt their requested amount. The Hardship Program had no benefits. I was still being charged high interest rates respond to complaints on time?
the company would consider my payment as a late payment and also a missed payment considering it wasnt their requested amount. The Hardship Program had no benefits. I was still being charged high interest rates has a 0% timely response rate to CFPB complaints.
What is the most common complaint about the company would consider my payment as a late payment and also a missed payment considering it wasnt their requested amount. The Hardship Program had no benefits. I was still being charged high interest rates?
The most common issue reported against the company would consider my payment as a late payment and also a missed payment considering it wasnt their requested amount. The Hardship Program had no benefits. I was still being charged high interest rates is "they continued to raise the monthly amount and also charged me late fees. I continued making monthly payments ; however" in the "I have notified Capitol One every step of the way of my circumstances. Prior before Covid-19" product category.
Read our methodology — how this data is sourced, computed, and verified.
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