Total complaints
1
Filed since 1. T
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the Company did not make clear until XX/XX/XXXX that they believed I owed an amount related to the debit card all mail that I received ( which was sent to my parents ' old house but I was able to obtain and is still in my possession ) and phone calls seemed to be related to the credit account and there was absolutely nothing to indicate that that the {$270.00} and the {$340.00} were related to different purchases ( it appeared that it was just more interest/fees accruing ). Furthermore's complaint history from CFPB public records. 1 consumers have filed complaints since 1. T. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since 1. T
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the Company did not make clear until XX/XX/XXXX that they believed I owed an amount related to the debit card all mail that I received ( which was sent to my parents ' old house but I was able to obtain and is still in my possession ) and phone calls seemed to be related to the credit account and there was absolutely nothing to indicate that that the {$270.00} and the {$340.00} were related to different purchases ( it appeared that it was just more interest/fees accruing ). Furthermore's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the same day the retail account ( i.e. credit card ) was opened ; therefore | 1 |
| State | Complaints |
|---|---|
| when I reached back out to Nordstrom on XX/XX/XXXX and was made aware about the supposed {$270.00} debit card balance | 1 |
| Issue | Complaints |
|---|---|
| the {$270.00} amount is not valid. The Company has either been negligent in allowing this error to happen or they are intentionally trying to defraud me. This is further supported by the fact that the Company did not give any details to substantiate this purchase | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the Company did not make clear until XX/XX/XXXX that they believed I owed an amount related to the debit card all mail that I received ( which was sent to my parents ' old house but I was able to obtain and is still in my possession ) and phone calls seemed to be related to the credit account and there was absolutely nothing to indicate that that the {$270.00} and the {$340.00} were related to different purchases ( it appeared that it was just more interest/fees accruing ). Furthermore has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 1. T, and the most recent logged activity is 1. The deb, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the Company did not make clear until XX/XX/XXXX that they believed I owed an amount related to the debit card all mail that I received ( which was sent to my parents ' old house but I was able to obtain and is still in my possession ) and phone calls seemed to be related to the credit account and there was absolutely nothing to indicate that that the {$270.00} and the {$340.00} were related to different purchases ( it appeared that it was just more interest/fees accruing ). Furthermore reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the same day the retail account ( i.e. credit card ) was opened ; therefore", and the single most common underlying issue is "the {$270.00} amount is not valid. The Company has either been negligent in allowing this error to happen or they are intentionally trying to defraud me. This is further supported by the fact that the Company did not give any details to substantiate this purchase".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the Company did not make clear until XX/XX/XXXX that they believed I owed an amount related to the debit card all mail that I received ( which was sent to my parents ' old house but I was able to obtain and is still in my possession ) and phone calls seemed to be related to the credit account and there was absolutely nothing to indicate that that the {$270.00} and the {$340.00} were related to different purchases ( it appeared that it was just more interest/fees accruing ). Furthermore: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the Company did not make clear until XX/XX/XXXX that they believed I owed an amount related to the debit card all mail that I received ( which was sent to my parents ' old house but I was able to obtain and is still in my possession ) and phone calls seemed to be related to the credit account and there was absolutely nothing to indicate that that the {$270.00} and the {$340.00} were related to different purchases ( it appeared that it was just more interest/fees accruing ). Furthermore has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the Company did not make clear until XX/XX/XXXX that they believed I owed an amount related to the debit card all mail that I received ( which was sent to my parents ' old house but I was able to obtain and is still in my possession ) and phone calls seemed to be related to the credit account and there was absolutely nothing to indicate that that the {$270.00} and the {$340.00} were related to different purchases ( it appeared that it was just more interest/fees accruing ). Furthermore has a 0% timely response rate to CFPB complaints.
The most common issue reported against the Company did not make clear until XX/XX/XXXX that they believed I owed an amount related to the debit card all mail that I received ( which was sent to my parents ' old house but I was able to obtain and is still in my possession ) and phone calls seemed to be related to the credit account and there was absolutely nothing to indicate that that the {$270.00} and the {$340.00} were related to different purchases ( it appeared that it was just more interest/fees accruing ). Furthermore is "the {$270.00} amount is not valid. The Company has either been negligent in allowing this error to happen or they are intentionally trying to defraud me. This is further supported by the fact that the Company did not give any details to substantiate this purchase" in the "the same day the retail account ( i.e. credit card ) was opened ; therefore" product category.
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