Total complaints
1
Filed since Agai
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the company decided for me and proceeded to take money out of my account. They also never informed me about a renewal system or gave me a choice to opt out. This is a scam's complaint history from CFPB public records. 1 consumers have filed complaints since Agai. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Agai
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the company decided for me and proceeded to take money out of my account. They also never informed me about a renewal system or gave me a choice to opt out. This is a scam's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| it was never specified to me that my subscription would automatically renew to 12 months after 6 months of being a member. I did not agree to 12 months. I was never notified by the company at all or about the price increase after 6 months. It went from a bill of {$100.00} to {$210.00}. There was no notification via email or phone if I wanted to renew the subscription or not. The company selected this for me. When I spoke with customer service about why they did not give me the choice to renew this account or notify me in the days prior to this renewal | 1 |
| State | Complaints |
|---|---|
| and I will not pay for a charge for this month of XXXX when I am not using this account and the account was inactive. As a customer I deserve to be treated better. I was not informed or given a choice of the auto renewal so I should not have to pay the outstanding balance {$210.00} or remaining fees {$790.00}. Thanks. | 1 |
| Issue | Complaints |
|---|---|
| they are not obligated to inform me of this. After reading the XXXX reviews | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the company decided for me and proceeded to take money out of my account. They also never informed me about a renewal system or gave me a choice to opt out. This is a scam has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Agai, and the most recent logged activity is Again, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the company decided for me and proceeded to take money out of my account. They also never informed me about a renewal system or gave me a choice to opt out. This is a scam reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "it was never specified to me that my subscription would automatically renew to 12 months after 6 months of being a member. I did not agree to 12 months. I was never notified by the company at all or about the price increase after 6 months. It went from a bill of {$100.00} to {$210.00}. There was no notification via email or phone if I wanted to renew the subscription or not. The company selected this for me. When I spoke with customer service about why they did not give me the choice to renew this account or notify me in the days prior to this renewal", and the single most common underlying issue is "they are not obligated to inform me of this. After reading the XXXX reviews".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the company decided for me and proceeded to take money out of my account. They also never informed me about a renewal system or gave me a choice to opt out. This is a scam: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the company decided for me and proceeded to take money out of my account. They also never informed me about a renewal system or gave me a choice to opt out. This is a scam has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the company decided for me and proceeded to take money out of my account. They also never informed me about a renewal system or gave me a choice to opt out. This is a scam has a 0% timely response rate to CFPB complaints.
The most common issue reported against the company decided for me and proceeded to take money out of my account. They also never informed me about a renewal system or gave me a choice to opt out. This is a scam is "they are not obligated to inform me of this. After reading the XXXX reviews" in the "it was never specified to me that my subscription would automatically renew to 12 months after 6 months of being a member. I did not agree to 12 months. I was never notified by the company at all or about the price increase after 6 months. It went from a bill of {$100.00} to {$210.00}. There was no notification via email or phone if I wanted to renew the subscription or not. The company selected this for me. When I spoke with customer service about why they did not give me the choice to renew this account or notify me in the days prior to this renewal" product category.
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