Total complaints
1
Filed since ere
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the company claimed they have provided correct info regarding the timeframe for the deposit of the rewards points. It has been 3 months since the spending criteria was met's complaint history from CFPB public records. 1 consumers have filed complaints since ere . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since ere
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the company claimed they have provided correct info regarding the timeframe for the deposit of the rewards points. It has been 3 months since the spending criteria was met's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and they would review and remediate my account after fixing the issue. They did not explicitly describe what the issue was | 1 |
| State | Complaints |
|---|---|
| and 2 months since the statement generated in which enough spending was made.,,AMERICAN EXPRESS COMPANY,OH,43214,,Consent provided,Web,2021-08-24,Closed with explanation,Yes,N/A,4656800 | 1 |
| Issue | Complaints |
|---|---|
| it should not be an excuse to delay the deposit of the reward points. As far as I know | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the company claimed they have provided correct info regarding the timeframe for the deposit of the rewards points. It has been 3 months since the spending criteria was met has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ere , and the most recent logged activity is ere was an, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the company claimed they have provided correct info regarding the timeframe for the deposit of the rewards points. It has been 3 months since the spending criteria was met reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and they would review and remediate my account after fixing the issue. They did not explicitly describe what the issue was", and the single most common underlying issue is "it should not be an excuse to delay the deposit of the reward points. As far as I know".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the company claimed they have provided correct info regarding the timeframe for the deposit of the rewards points. It has been 3 months since the spending criteria was met: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the company claimed they have provided correct info regarding the timeframe for the deposit of the rewards points. It has been 3 months since the spending criteria was met has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the company claimed they have provided correct info regarding the timeframe for the deposit of the rewards points. It has been 3 months since the spending criteria was met has a 0% timely response rate to CFPB complaints.
The most common issue reported against the company claimed they have provided correct info regarding the timeframe for the deposit of the rewards points. It has been 3 months since the spending criteria was met is "it should not be an excuse to delay the deposit of the reward points. As far as I know" in the "and they would review and remediate my account after fixing the issue. They did not explicitly describe what the issue was" product category.
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