Total complaints
1
Filed since Subs
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the CMI rep asked that we provide the borrower 's XX/XX/XXXX bank statements. We sent CMI the statement on XXXX XXXX and received confirmation the package was complete and under review for a THIRD time on XXXX XXXX. About a week later's complaint history from CFPB public records. 1 consumers have filed complaints since Subs. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Subs
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the CMI rep asked that we provide the borrower 's XX/XX/XXXX bank statements. We sent CMI the statement on XXXX XXXX and received confirmation the package was complete and under review for a THIRD time on XXXX XXXX. About a week later's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| CMI called our firm stating the following items were now needed : updated P & L statement & business bank statements for borrower even though CMI was already informed there was no business account. We faxed the updated P & L the same day | 1 |
| State | Complaints |
|---|---|
| the client personally received an email from CMI requesting an unreasonably long list of documents | 1 |
| Issue | Complaints |
|---|---|
| we were again told no more documents were needed and the loan was in underwriting. Despite the foregoing | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the CMI rep asked that we provide the borrower 's XX/XX/XXXX bank statements. We sent CMI the statement on XXXX XXXX and received confirmation the package was complete and under review for a THIRD time on XXXX XXXX. About a week later has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Subs, and the most recent logged activity is Subsequent, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the CMI rep asked that we provide the borrower 's XX/XX/XXXX bank statements. We sent CMI the statement on XXXX XXXX and received confirmation the package was complete and under review for a THIRD time on XXXX XXXX. About a week later reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "CMI called our firm stating the following items were now needed : updated P & L statement & business bank statements for borrower even though CMI was already informed there was no business account. We faxed the updated P & L the same day", and the single most common underlying issue is "we were again told no more documents were needed and the loan was in underwriting. Despite the foregoing".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the CMI rep asked that we provide the borrower 's XX/XX/XXXX bank statements. We sent CMI the statement on XXXX XXXX and received confirmation the package was complete and under review for a THIRD time on XXXX XXXX. About a week later: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the CMI rep asked that we provide the borrower 's XX/XX/XXXX bank statements. We sent CMI the statement on XXXX XXXX and received confirmation the package was complete and under review for a THIRD time on XXXX XXXX. About a week later has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the CMI rep asked that we provide the borrower 's XX/XX/XXXX bank statements. We sent CMI the statement on XXXX XXXX and received confirmation the package was complete and under review for a THIRD time on XXXX XXXX. About a week later has a 0% timely response rate to CFPB complaints.
The most common issue reported against the CMI rep asked that we provide the borrower 's XX/XX/XXXX bank statements. We sent CMI the statement on XXXX XXXX and received confirmation the package was complete and under review for a THIRD time on XXXX XXXX. About a week later is "we were again told no more documents were needed and the loan was in underwriting. Despite the foregoing" in the "CMI called our firm stating the following items were now needed : updated P & L statement & business bank statements for borrower even though CMI was already informed there was no business account. We faxed the updated P & L the same day" product category.
Read our methodology — how this data is sourced, computed, and verified.