the closing would not take place because I didn't have the original on my person - even though I was never told to bring it. I paid for the required appraisal out of my own pocket and flew to XXXX and paid for lodging near the attorney 's office for closing only to be treated like I was attempting to defraud Chase Bank. The attorney repeatedly tried to convince me to have my mother sign the paperwork and that he would personally travel to XXXX XXXX to get everything done. Everything was good to go- UNTIL THEY SAW MY FACE. Now to add insult to injury

What the CFPB Record Shows About the closing would not take place because I didn't have the original on my person - even though I was never told to bring it. I paid for the required appraisal out of my own pocket and flew to XXXX and paid for lodging near the attorney 's office for closing only to be treated like I was attempting to defraud Chase Bank. The attorney repeatedly tried to convince me to have my mother sign the paperwork and that he would personally travel to XXXX XXXX to get everything done. Everything was good to go- UNTIL THEY SAW MY FACE. Now to add insult to injury

the closing would not take place because I didn't have the original on my person - even though I was never told to bring it. I paid for the required appraisal out of my own pocket and flew to XXXX and paid for lodging near the attorney 's office for closing only to be treated like I was attempting to defraud Chase Bank. The attorney repeatedly tried to convince me to have my mother sign the paperwork and that he would personally travel to XXXX XXXX to get everything done. Everything was good to go- UNTIL THEY SAW MY FACE. Now to add insult to injury has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The mortga, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, the closing would not take place because I didn't have the original on my person - even though I was never told to bring it. I paid for the required appraisal out of my own pocket and flew to XXXX and paid for lodging near the attorney 's office for closing only to be treated like I was attempting to defraud Chase Bank. The attorney repeatedly tried to convince me to have my mother sign the paperwork and that he would personally travel to XXXX XXXX to get everything done. Everything was good to go- UNTIL THEY SAW MY FACE. Now to add insult to injury reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "would not and could not have taken place without proving that I had the legal right to do so on my mother 's behalf. I spoke with XXXX XXXX XXXX many", and the single most common underlying issue is "I was told that my mother did not need to be at closing and was advised that it would be better to close in XXXX XXXX ''. I traveled to XXXX for closing".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the closing would not take place because I didn't have the original on my person - even though I was never told to bring it. I paid for the required appraisal out of my own pocket and flew to XXXX and paid for lodging near the attorney 's office for closing only to be treated like I was attempting to defraud Chase Bank. The attorney repeatedly tried to convince me to have my mother sign the paperwork and that he would personally travel to XXXX XXXX to get everything done. Everything was good to go- UNTIL THEY SAW MY FACE. Now to add insult to injury: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.