Total complaints
1
Filed since In t
2026 data Public-data reference. official source
the client concierge department multiple times
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the client concierge department multiple times's complaint history from CFPB public records. 1 consumers have filed complaints since In t. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
In t
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
the client concierge department multiple times complaint mix by product
- I did 1 100.0% – 0% relief
How the client concierge department multiple times's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I did make contact with XXXX XXXX and another member of his office on Monday XXXX and have received no response. I received a conflicting response from the lender to my complaint with the Mn attorney generals office that states UWM considers it their discretion who they allow to assume a mortgage. A packet was sent to me which was meant to request an assumption | 1 |
Top States
| State | Complaints |
|---|---|
| and I had two separate mortgage brokers make contact through their connections on my behalf to a UWM account executive and an XXXX division leader as well as sending at least one email to the owner of UNited Wholesale Mortgage. The XXXX division leader admitted the loan was assumable and instructed me to call in to servicing and if I was met with resistance to involve him again and he would personally see this through. I did meet resistance from servicing and have not been able to get a response from the division leader in multiple attempts since. On 3 occasions I have been told that if they do proceed with the assumption | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| speaking with members of different divisions | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About the client concierge department multiple times
the client concierge department multiple times has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In t, and the most recent logged activity is In the res, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the client concierge department multiple times reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I did make contact with XXXX XXXX and another member of his office on Monday XXXX and have received no response. I received a conflicting response from the lender to my complaint with the Mn attorney generals office that states UWM considers it their discretion who they allow to assume a mortgage. A packet was sent to me which was meant to request an assumption", and the single most common underlying issue is "speaking with members of different divisions".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the client concierge department multiple times: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does the client concierge department multiple times have?
the client concierge department multiple times has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does the client concierge department multiple times respond to complaints on time?
the client concierge department multiple times has a 0% timely response rate to CFPB complaints.
What is the most common complaint about the client concierge department multiple times?
The most common issue reported against the client concierge department multiple times is "speaking with members of different divisions" in the "I did make contact with XXXX XXXX and another member of his office on Monday XXXX and have received no response. I received a conflicting response from the lender to my complaint with the Mn attorney generals office that states UWM considers it their discretion who they allow to assume a mortgage. A packet was sent to me which was meant to request an assumption" product category.
Read our methodology — how this data is sourced, computed, and verified.
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