Total complaints
1
Filed since On X
2026 data Public-data reference. official source
the check was lost
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the check was lost's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
the check was lost complaint mix by product
- we mailed 1 100.0% – 0% relief
How the check was lost's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| we mailed our XX/XX/XXXX mortgage payment via USPS certified return receipt in the amount of {$1500.00} with personal check # XXXX. On XX/XX/XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| and later found on XX/XX/XXXX. Our XX/XX/XXXX statement shows we owe {$4000.00} instead of the correct amount of # XXXX and has not been corrected in a timely manner. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| our payments have been misapplied for XX/XX/XXXX. PennyMacs reply was they are looking for the lost check and are reviewing our communications. Another slow walk process and continued harassment by PennyMac. On XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About the check was lost
the check was lost has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the check was lost reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we mailed our XX/XX/XXXX mortgage payment via USPS certified return receipt in the amount of {$1500.00} with personal check # XXXX. On XX/XX/XXXX", and the single most common underlying issue is "our payments have been misapplied for XX/XX/XXXX. PennyMacs reply was they are looking for the lost check and are reviewing our communications. Another slow walk process and continued harassment by PennyMac. On XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the check was lost: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does the check was lost have?
the check was lost has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does the check was lost respond to complaints on time?
the check was lost has a 0% timely response rate to CFPB complaints.
What is the most common complaint about the check was lost?
The most common issue reported against the check was lost is "our payments have been misapplied for XX/XX/XXXX. PennyMacs reply was they are looking for the lost check and are reviewing our communications. Another slow walk process and continued harassment by PennyMac. On XX/XX/XXXX" in the "we mailed our XX/XX/XXXX mortgage payment via USPS certified return receipt in the amount of {$1500.00} with personal check # XXXX. On XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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