Total complaints
1
Filed since My h
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the car is listed on your website at {$71000.00}?. He then stated that the car I was trying to purchase was {$90000.00} and then he said's complaint history from CFPB public records. 1 consumers have filed complaints since My h. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My h
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the car is listed on your website at {$71000.00}?. He then stated that the car I was trying to purchase was {$90000.00} and then he said's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I gave XXXX my drivers license to copy as he requested and showed him the pre-approval email I received from Chrysler Capital which included reference number XXXX and listed a finance amount of up to {$64000.00}. I then informed XXXX that I would be paying cash to make up the difference of {$6300.00} of the purchase price and that I would be putting an additional amount down on the vehicle. XXXX then asked me if he could have the finance department at XXXX call Chrysler Capital and request the exact sales amount of {$71000.00} to be financed. I specifically asked XXXX that he only inquire to Chrysler Capital as I already had a pre-approval and XXXX agreed. I also informed XXXX that I had participated in XXXX Quick Online Application process prior to gaining a pre-approval from Chrysler Capital. XXXX ( the dealership ) website stated that ONLY a soft inquiry would be performed ( please see attached web archive ). My husband and I continued to wait at XXXX desk while XXXX finance department contacted Chrysler Capital. After 10-15 minutes of waiting | 1 |
| State | Complaints |
|---|---|
| let me go check. At this point in time I became very curious as to what was going on and me and my husband proceeded to walk to the finance desk and ask them what was going on. Just prior to approaching the finance desk | 1 |
| Issue | Complaints |
|---|---|
| the finance department is trying to get you another {$3000.00} plus another {$23000.00}. After hearing this I was quite shocked and alarmed and did not understand what he was referring to. I replied to this gentleman | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the car is listed on your website at {$71000.00}?. He then stated that the car I was trying to purchase was {$90000.00} and then he said has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My h, and the most recent logged activity is My husband, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the car is listed on your website at {$71000.00}?. He then stated that the car I was trying to purchase was {$90000.00} and then he said reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I gave XXXX my drivers license to copy as he requested and showed him the pre-approval email I received from Chrysler Capital which included reference number XXXX and listed a finance amount of up to {$64000.00}. I then informed XXXX that I would be paying cash to make up the difference of {$6300.00} of the purchase price and that I would be putting an additional amount down on the vehicle. XXXX then asked me if he could have the finance department at XXXX call Chrysler Capital and request the exact sales amount of {$71000.00} to be financed. I specifically asked XXXX that he only inquire to Chrysler Capital as I already had a pre-approval and XXXX agreed. I also informed XXXX that I had participated in XXXX Quick Online Application process prior to gaining a pre-approval from Chrysler Capital. XXXX ( the dealership ) website stated that ONLY a soft inquiry would be performed ( please see attached web archive ). My husband and I continued to wait at XXXX desk while XXXX finance department contacted Chrysler Capital. After 10-15 minutes of waiting", and the single most common underlying issue is "the finance department is trying to get you another {$3000.00} plus another {$23000.00}. After hearing this I was quite shocked and alarmed and did not understand what he was referring to. I replied to this gentleman".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the car is listed on your website at {$71000.00}?. He then stated that the car I was trying to purchase was {$90000.00} and then he said: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the car is listed on your website at {$71000.00}?. He then stated that the car I was trying to purchase was {$90000.00} and then he said has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the car is listed on your website at {$71000.00}?. He then stated that the car I was trying to purchase was {$90000.00} and then he said has a 0% timely response rate to CFPB complaints.
The most common issue reported against the car is listed on your website at {$71000.00}?. He then stated that the car I was trying to purchase was {$90000.00} and then he said is "the finance department is trying to get you another {$3000.00} plus another {$23000.00}. After hearing this I was quite shocked and alarmed and did not understand what he was referring to. I replied to this gentleman" in the "I gave XXXX my drivers license to copy as he requested and showed him the pre-approval email I received from Chrysler Capital which included reference number XXXX and listed a finance amount of up to {$64000.00}. I then informed XXXX that I would be paying cash to make up the difference of {$6300.00} of the purchase price and that I would be putting an additional amount down on the vehicle. XXXX then asked me if he could have the finance department at XXXX call Chrysler Capital and request the exact sales amount of {$71000.00} to be financed. I specifically asked XXXX that he only inquire to Chrysler Capital as I already had a pre-approval and XXXX agreed. I also informed XXXX that I had participated in XXXX Quick Online Application process prior to gaining a pre-approval from Chrysler Capital. XXXX ( the dealership ) website stated that ONLY a soft inquiry would be performed ( please see attached web archive ). My husband and I continued to wait at XXXX desk while XXXX finance department contacted Chrysler Capital. After 10-15 minutes of waiting" product category.
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