Total complaints
1
Filed since More
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the BRG would have applied. Due to the fact that we do n't's complaint history from CFPB public records. 1 consumers have filed complaints since More. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since More
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the BRG would have applied. Due to the fact that we do n't's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and if they ca n't meet or beat '' my best offer from another mortgage company | 1 |
| State | Complaints |
|---|---|
| it is spelled out in the wording of the offering | 1 |
| Issue | Complaints |
|---|---|
| and provided all documentation per the Best Rate Guarantee promotion. I closed on my new home on XXXX/XXXX/16. On XXXX/XXXX/16 I asked Allen Tate Mortgage to honor the terms of the Best Rate Guarantee ( which | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the BRG would have applied. Due to the fact that we do n't has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to More, and the most recent logged activity is More Detai, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the BRG would have applied. Due to the fact that we do n't reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and if they ca n't meet or beat '' my best offer from another mortgage company", and the single most common underlying issue is "and provided all documentation per the Best Rate Guarantee promotion. I closed on my new home on XXXX/XXXX/16. On XXXX/XXXX/16 I asked Allen Tate Mortgage to honor the terms of the Best Rate Guarantee ( which".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the BRG would have applied. Due to the fact that we do n't: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the BRG would have applied. Due to the fact that we do n't has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the BRG would have applied. Due to the fact that we do n't has a 0% timely response rate to CFPB complaints.
The most common issue reported against the BRG would have applied. Due to the fact that we do n't is "and provided all documentation per the Best Rate Guarantee promotion. I closed on my new home on XXXX/XXXX/16. On XXXX/XXXX/16 I asked Allen Tate Mortgage to honor the terms of the Best Rate Guarantee ( which" in the "and if they ca n't meet or beat '' my best offer from another mortgage company" product category.
Read our methodology — how this data is sourced, computed, and verified.