Total complaints
3
Filed since I th
2026 data Public-data reference. official source
the branch manager
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows the branch manager's complaint history from CFPB public records. 3 consumers have filed complaints since I th. The company has a 0% timely response rate and has provided relief in 0% of cases.
3
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
I th
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
the branch manager complaint mix by product
- this is 1 33.3% – 0% relief
- I walked 1 33.3% – 0% relief
- confirming all 1 33.3% – 0% relief
How the branch manager's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| this is more of my complaint. He called in to speak to onemain financial because they reached out about the extra payment. He informed them that he is not returning the money | 1 |
| I walked into the same branch and spoke with XXXX XXXX | 1 |
| confirming all my recent purchases. Despite verifying that there was no unauthorized activity | 1 |
Top States
| State | Complaints |
|---|---|
| XXXX | 1 |
| was too busy to speak with me | 1 |
| that I had already spoken with the check issuer | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| having to go to his bank to dispute | 1 |
| in XXXX. XXXX was kind enough the escalate the issue and it is currently being reviewed by the XXXX XXXX XXXX XXXX | 1 |
| * It isnt KeyBanks fault. * I then contacted * * my employer * * | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About the branch manager
the branch manager has accumulated 3 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I th, and the most recent logged activity is on XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the branch manager reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "this is more of my complaint. He called in to speak to onemain financial because they reached out about the extra payment. He informed them that he is not returning the money", and the single most common underlying issue is "having to go to his bank to dispute".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the branch manager: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does the branch manager have?
the branch manager has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
Does the branch manager respond to complaints on time?
the branch manager has a 0% timely response rate to CFPB complaints.
What is the most common complaint about the branch manager?
The most common issue reported against the branch manager is "having to go to his bank to dispute" in the "this is more of my complaint. He called in to speak to onemain financial because they reached out about the extra payment. He informed them that he is not returning the money" product category.
Read our methodology — how this data is sourced, computed, and verified.
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