Total complaints
3
Filed since ( 1
2026 data Public-data reference. official source
the borrowers request for an extension is made during the covered period
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows the borrowers request for an extension is made during the covered period's complaint history from CFPB public records. 3 consumers have filed complaints since ( 1 . The company has a 0% timely response rate and has provided relief in 0% of cases.
3
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
( 1
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
the borrowers request for an extension is made during the covered period complaint mix by product
- the servicer 3 100.0% – 0% relief
How the borrowers request for an extension is made during the covered period's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| the servicer shall with no additional documentation required other than the borrowers attestation to a financial hardship caused by the COVID19 emergency and with no fees | 3 |
Top States
| State | Complaints |
|---|---|
| and | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| or interest ( beyond the amounts scheduled or calculated as if the borrower made all contractual payments on time and in full under the terms of the mortgage contract ) charged to the borrower in connection with the forbearance | 3 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About the borrowers request for an extension is made during the covered period
the borrowers request for an extension is made during the covered period has accumulated 3 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( 1 , and the most recent logged activity is ( c ) REQU, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the borrowers request for an extension is made during the covered period reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the servicer shall with no additional documentation required other than the borrowers attestation to a financial hardship caused by the COVID19 emergency and with no fees", and the single most common underlying issue is "or interest ( beyond the amounts scheduled or calculated as if the borrower made all contractual payments on time and in full under the terms of the mortgage contract ) charged to the borrower in connection with the forbearance".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the borrowers request for an extension is made during the covered period: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does the borrowers request for an extension is made during the covered period have?
the borrowers request for an extension is made during the covered period has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
Does the borrowers request for an extension is made during the covered period respond to complaints on time?
the borrowers request for an extension is made during the covered period has a 0% timely response rate to CFPB complaints.
What is the most common complaint about the borrowers request for an extension is made during the covered period?
The most common issue reported against the borrowers request for an extension is made during the covered period is "or interest ( beyond the amounts scheduled or calculated as if the borrower made all contractual payments on time and in full under the terms of the mortgage contract ) charged to the borrower in connection with the forbearance" in the "the servicer shall with no additional documentation required other than the borrowers attestation to a financial hardship caused by the COVID19 emergency and with no fees" product category.
Read our methodology — how this data is sourced, computed, and verified.
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