Total complaints
1
Filed since RED
2026 data Public-data reference. official source
the borrowers/owners
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the borrowers/owners's complaint history from CFPB public records. 1 consumers have filed complaints since RED . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
RED
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
the borrowers/owners complaint mix by product
- source of 1 100.0% – 0% relief
How the borrowers/owners's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| source of xxxx Equity of the property/ and xxxxxx left unended/incomplete. ( REFER TO ATACHMENT # 4 ) RED FLAG 5 : On the CLOSING DISCLOSURE ( page 4 of 5 ) ( Ref : ATTACHMENT # 5 ) | 1 |
Top States
| State | Complaints |
|---|---|
| but NFCU stated that they dont allow us to handle our own Escrow Account. We have very good standing on our accounts with NFCU as a proof that we are responsible account and loan holders. Is this the standard rule of the NFTS ( Title Company ) or NFCU ( mortgage lender ) or is it the CHAMPION TITLE ( Settlement Agency )? Did NFCU sold the mortgage and the property to NFTS and affiliates? This is making me more nervous because some of their documents designates as as BUYER. BUYER???? | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| ( which I just noticed those numbers after the closing ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About the borrowers/owners
the borrowers/owners has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to RED , and the most recent logged activity is RED FLAG 4, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the borrowers/owners reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "source of xxxx Equity of the property/ and xxxxxx left unended/incomplete. ( REFER TO ATACHMENT # 4 ) RED FLAG 5 : On the CLOSING DISCLOSURE ( page 4 of 5 ) ( Ref : ATTACHMENT # 5 )", and the single most common underlying issue is "( which I just noticed those numbers after the closing )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the borrowers/owners: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does the borrowers/owners have?
the borrowers/owners has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does the borrowers/owners respond to complaints on time?
the borrowers/owners has a 0% timely response rate to CFPB complaints.
What is the most common complaint about the borrowers/owners?
The most common issue reported against the borrowers/owners is "( which I just noticed those numbers after the closing )" in the "source of xxxx Equity of the property/ and xxxxxx left unended/incomplete. ( REFER TO ATACHMENT # 4 ) RED FLAG 5 : On the CLOSING DISCLOSURE ( page 4 of 5 ) ( Ref : ATTACHMENT # 5 )" product category.
Read our methodology — how this data is sourced, computed, and verified.
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