Total complaints
1
Filed since The
2026 data Public-data reference. official source
the billing statements states the bank determined the charges where valid. I am not sure how that could be because XXXX received payment for the property I actually stayed. Therefore
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the billing statements states the bank determined the charges where valid. I am not sure how that could be because XXXX received payment for the property I actually stayed. Therefore's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
The
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
the billing statements states the bank determined the charges where valid. I am not sure how that could be because XXXX received payment for the property I actually stayed. Therefore complaint mix by product
- the statement 1 100.0% – 0% relief
How the billing statements states the bank determined the charges where valid. I am not sure how that could be because XXXX received payment for the property I actually stayed. Therefore's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| the statement states that Citibank issued a reversal in XX/XX/2019. This is not possible because I did not leave for my vacation until XX/XX/2019. Moreover | 1 |
Top States
| State | Complaints |
|---|---|
| at the end XXXX billing cycle there is a {$3900.00} charge on my card. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| but not the actual date of the second reversal. Therefore | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About the billing statements states the bank determined the charges where valid. I am not sure how that could be because XXXX received payment for the property I actually stayed. Therefore
the billing statements states the bank determined the charges where valid. I am not sure how that could be because XXXX received payment for the property I actually stayed. Therefore has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The XXXX s, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the billing statements states the bank determined the charges where valid. I am not sure how that could be because XXXX received payment for the property I actually stayed. Therefore reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the statement states that Citibank issued a reversal in XX/XX/2019. This is not possible because I did not leave for my vacation until XX/XX/2019. Moreover", and the single most common underlying issue is "but not the actual date of the second reversal. Therefore".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the billing statements states the bank determined the charges where valid. I am not sure how that could be because XXXX received payment for the property I actually stayed. Therefore: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does the billing statements states the bank determined the charges where valid. I am not sure how that could be because XXXX received payment for the property I actually stayed. Therefore have?
the billing statements states the bank determined the charges where valid. I am not sure how that could be because XXXX received payment for the property I actually stayed. Therefore has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does the billing statements states the bank determined the charges where valid. I am not sure how that could be because XXXX received payment for the property I actually stayed. Therefore respond to complaints on time?
the billing statements states the bank determined the charges where valid. I am not sure how that could be because XXXX received payment for the property I actually stayed. Therefore has a 0% timely response rate to CFPB complaints.
What is the most common complaint about the billing statements states the bank determined the charges where valid. I am not sure how that could be because XXXX received payment for the property I actually stayed. Therefore?
The most common issue reported against the billing statements states the bank determined the charges where valid. I am not sure how that could be because XXXX received payment for the property I actually stayed. Therefore is "but not the actual date of the second reversal. Therefore" in the "the statement states that Citibank issued a reversal in XX/XX/2019. This is not possible because I did not leave for my vacation until XX/XX/2019. Moreover" product category.
Read our methodology — how this data is sourced, computed, and verified.
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