Total complaints
1
Filed since It d
2026 data Public-data reference. official source
the banker hung up the phone and told me that unfortunately my new account will be closed immediately and without further notice. I asked him why this was happening and if their was anything that I could do to keep this from happening and the banker told me that the reason that was given to him by the back office was that my new account is being closed because I allegedly made a transfer or had sent money to a country that was forbidden or that my money transfer was suspicious and unauthorized for me to send in the first place. He stated that basically the bank thinks that I am sending money to the XXXX XXXX to fund some kind of illegal activity or otherwise and this is why they will not allow me to open an account with them now or ever. They claimed that this had been allegedly done back in XXXX when I did have a Chase Account. This is completely and utterly wrong and I have never sent or attempted to send any funds to any XXXX XXXX XXXX or even anywhere outside of the United States of America. I have never made any wire transfers. I have never initiated any ACH transactions internationally
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the banker hung up the phone and told me that unfortunately my new account will be closed immediately and without further notice. I asked him why this was happening and if their was anything that I could do to keep this from happening and the banker told me that the reason that was given to him by the back office was that my new account is being closed because I allegedly made a transfer or had sent money to a country that was forbidden or that my money transfer was suspicious and unauthorized for me to send in the first place. He stated that basically the bank thinks that I am sending money to the XXXX XXXX to fund some kind of illegal activity or otherwise and this is why they will not allow me to open an account with them now or ever. They claimed that this had been allegedly done back in XXXX when I did have a Chase Account. This is completely and utterly wrong and I have never sent or attempted to send any funds to any XXXX XXXX XXXX or even anywhere outside of the United States of America. I have never made any wire transfers. I have never initiated any ACH transactions internationally's complaint history from CFPB public records. 1 consumers have filed complaints since It d. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
It d
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
the banker hung up the phone and told me that unfortunately my new account will be closed immediately and without further notice. I asked him why this was happening and if their was anything that I could do to keep this from happening and the banker told me that the reason that was given to him by the back office was that my new account is being closed because I allegedly made a transfer or had sent money to a country that was forbidden or that my money transfer was suspicious and unauthorized for me to send in the first place. He stated that basically the bank thinks that I am sending money to the XXXX XXXX to fund some kind of illegal activity or otherwise and this is why they will not allow me to open an account with them now or ever. They claimed that this had been allegedly done back in XXXX when I did have a Chase Account. This is completely and utterly wrong and I have never sent or attempted to send any funds to any XXXX XXXX XXXX or even anywhere outside of the United States of America. I have never made any wire transfers. I have never initiated any ACH transactions internationally complaint mix by product
- he is 1 100.0% – 0% relief
How the banker hung up the phone and told me that unfortunately my new account will be closed immediately and without further notice. I asked him why this was happening and if their was anything that I could do to keep this from happening and the banker told me that the reason that was given to him by the back office was that my new account is being closed because I allegedly made a transfer or had sent money to a country that was forbidden or that my money transfer was suspicious and unauthorized for me to send in the first place. He stated that basically the bank thinks that I am sending money to the XXXX XXXX to fund some kind of illegal activity or otherwise and this is why they will not allow me to open an account with them now or ever. They claimed that this had been allegedly done back in XXXX when I did have a Chase Account. This is completely and utterly wrong and I have never sent or attempted to send any funds to any XXXX XXXX XXXX or even anywhere outside of the United States of America. I have never made any wire transfers. I have never initiated any ACH transactions internationally's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| he is my witness to what was said to me back in XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| And I have never ever even thought about sending funds for ANY ILLEGAL ACTIVITIES WHATSOEVER. You will not find a single transaction that would even remotely indicate this kind of activity with Chase or even attempting to send any funds to an outside country or entity ever with Chase or any other bank. Just because I am of XXXX Nationality because my parents had been born in XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and if necessary | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About the banker hung up the phone and told me that unfortunately my new account will be closed immediately and without further notice. I asked him why this was happening and if their was anything that I could do to keep this from happening and the banker told me that the reason that was given to him by the back office was that my new account is being closed because I allegedly made a transfer or had sent money to a country that was forbidden or that my money transfer was suspicious and unauthorized for me to send in the first place. He stated that basically the bank thinks that I am sending money to the XXXX XXXX to fund some kind of illegal activity or otherwise and this is why they will not allow me to open an account with them now or ever. They claimed that this had been allegedly done back in XXXX when I did have a Chase Account. This is completely and utterly wrong and I have never sent or attempted to send any funds to any XXXX XXXX XXXX or even anywhere outside of the United States of America. I have never made any wire transfers. I have never initiated any ACH transactions internationally
the banker hung up the phone and told me that unfortunately my new account will be closed immediately and without further notice. I asked him why this was happening and if their was anything that I could do to keep this from happening and the banker told me that the reason that was given to him by the back office was that my new account is being closed because I allegedly made a transfer or had sent money to a country that was forbidden or that my money transfer was suspicious and unauthorized for me to send in the first place. He stated that basically the bank thinks that I am sending money to the XXXX XXXX to fund some kind of illegal activity or otherwise and this is why they will not allow me to open an account with them now or ever. They claimed that this had been allegedly done back in XXXX when I did have a Chase Account. This is completely and utterly wrong and I have never sent or attempted to send any funds to any XXXX XXXX XXXX or even anywhere outside of the United States of America. I have never made any wire transfers. I have never initiated any ACH transactions internationally has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to It d, and the most recent logged activity is It doesnt , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the banker hung up the phone and told me that unfortunately my new account will be closed immediately and without further notice. I asked him why this was happening and if their was anything that I could do to keep this from happening and the banker told me that the reason that was given to him by the back office was that my new account is being closed because I allegedly made a transfer or had sent money to a country that was forbidden or that my money transfer was suspicious and unauthorized for me to send in the first place. He stated that basically the bank thinks that I am sending money to the XXXX XXXX to fund some kind of illegal activity or otherwise and this is why they will not allow me to open an account with them now or ever. They claimed that this had been allegedly done back in XXXX when I did have a Chase Account. This is completely and utterly wrong and I have never sent or attempted to send any funds to any XXXX XXXX XXXX or even anywhere outside of the United States of America. I have never made any wire transfers. I have never initiated any ACH transactions internationally reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "he is my witness to what was said to me back in XXXX", and the single most common underlying issue is "and if necessary".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the banker hung up the phone and told me that unfortunately my new account will be closed immediately and without further notice. I asked him why this was happening and if their was anything that I could do to keep this from happening and the banker told me that the reason that was given to him by the back office was that my new account is being closed because I allegedly made a transfer or had sent money to a country that was forbidden or that my money transfer was suspicious and unauthorized for me to send in the first place. He stated that basically the bank thinks that I am sending money to the XXXX XXXX to fund some kind of illegal activity or otherwise and this is why they will not allow me to open an account with them now or ever. They claimed that this had been allegedly done back in XXXX when I did have a Chase Account. This is completely and utterly wrong and I have never sent or attempted to send any funds to any XXXX XXXX XXXX or even anywhere outside of the United States of America. I have never made any wire transfers. I have never initiated any ACH transactions internationally: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does the banker hung up the phone and told me that unfortunately my new account will be closed immediately and without further notice. I asked him why this was happening and if their was anything that I could do to keep this from happening and the banker told me that the reason that was given to him by the back office was that my new account is being closed because I allegedly made a transfer or had sent money to a country that was forbidden or that my money transfer was suspicious and unauthorized for me to send in the first place. He stated that basically the bank thinks that I am sending money to the XXXX XXXX to fund some kind of illegal activity or otherwise and this is why they will not allow me to open an account with them now or ever. They claimed that this had been allegedly done back in XXXX when I did have a Chase Account. This is completely and utterly wrong and I have never sent or attempted to send any funds to any XXXX XXXX XXXX or even anywhere outside of the United States of America. I have never made any wire transfers. I have never initiated any ACH transactions internationally have?
the banker hung up the phone and told me that unfortunately my new account will be closed immediately and without further notice. I asked him why this was happening and if their was anything that I could do to keep this from happening and the banker told me that the reason that was given to him by the back office was that my new account is being closed because I allegedly made a transfer or had sent money to a country that was forbidden or that my money transfer was suspicious and unauthorized for me to send in the first place. He stated that basically the bank thinks that I am sending money to the XXXX XXXX to fund some kind of illegal activity or otherwise and this is why they will not allow me to open an account with them now or ever. They claimed that this had been allegedly done back in XXXX when I did have a Chase Account. This is completely and utterly wrong and I have never sent or attempted to send any funds to any XXXX XXXX XXXX or even anywhere outside of the United States of America. I have never made any wire transfers. I have never initiated any ACH transactions internationally has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does the banker hung up the phone and told me that unfortunately my new account will be closed immediately and without further notice. I asked him why this was happening and if their was anything that I could do to keep this from happening and the banker told me that the reason that was given to him by the back office was that my new account is being closed because I allegedly made a transfer or had sent money to a country that was forbidden or that my money transfer was suspicious and unauthorized for me to send in the first place. He stated that basically the bank thinks that I am sending money to the XXXX XXXX to fund some kind of illegal activity or otherwise and this is why they will not allow me to open an account with them now or ever. They claimed that this had been allegedly done back in XXXX when I did have a Chase Account. This is completely and utterly wrong and I have never sent or attempted to send any funds to any XXXX XXXX XXXX or even anywhere outside of the United States of America. I have never made any wire transfers. I have never initiated any ACH transactions internationally respond to complaints on time?
the banker hung up the phone and told me that unfortunately my new account will be closed immediately and without further notice. I asked him why this was happening and if their was anything that I could do to keep this from happening and the banker told me that the reason that was given to him by the back office was that my new account is being closed because I allegedly made a transfer or had sent money to a country that was forbidden or that my money transfer was suspicious and unauthorized for me to send in the first place. He stated that basically the bank thinks that I am sending money to the XXXX XXXX to fund some kind of illegal activity or otherwise and this is why they will not allow me to open an account with them now or ever. They claimed that this had been allegedly done back in XXXX when I did have a Chase Account. This is completely and utterly wrong and I have never sent or attempted to send any funds to any XXXX XXXX XXXX or even anywhere outside of the United States of America. I have never made any wire transfers. I have never initiated any ACH transactions internationally has a 0% timely response rate to CFPB complaints.
What is the most common complaint about the banker hung up the phone and told me that unfortunately my new account will be closed immediately and without further notice. I asked him why this was happening and if their was anything that I could do to keep this from happening and the banker told me that the reason that was given to him by the back office was that my new account is being closed because I allegedly made a transfer or had sent money to a country that was forbidden or that my money transfer was suspicious and unauthorized for me to send in the first place. He stated that basically the bank thinks that I am sending money to the XXXX XXXX to fund some kind of illegal activity or otherwise and this is why they will not allow me to open an account with them now or ever. They claimed that this had been allegedly done back in XXXX when I did have a Chase Account. This is completely and utterly wrong and I have never sent or attempted to send any funds to any XXXX XXXX XXXX or even anywhere outside of the United States of America. I have never made any wire transfers. I have never initiated any ACH transactions internationally?
The most common issue reported against the banker hung up the phone and told me that unfortunately my new account will be closed immediately and without further notice. I asked him why this was happening and if their was anything that I could do to keep this from happening and the banker told me that the reason that was given to him by the back office was that my new account is being closed because I allegedly made a transfer or had sent money to a country that was forbidden or that my money transfer was suspicious and unauthorized for me to send in the first place. He stated that basically the bank thinks that I am sending money to the XXXX XXXX to fund some kind of illegal activity or otherwise and this is why they will not allow me to open an account with them now or ever. They claimed that this had been allegedly done back in XXXX when I did have a Chase Account. This is completely and utterly wrong and I have never sent or attempted to send any funds to any XXXX XXXX XXXX or even anywhere outside of the United States of America. I have never made any wire transfers. I have never initiated any ACH transactions internationally is "and if necessary" in the "he is my witness to what was said to me back in XXXX" product category.
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