Total complaints
1
Filed since She
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the bank had NO AUTHORITY to debit my account and pay from my account. because I revoked this authority by placing the STOP PAYMENt at their own branch with their own staff. Instead's complaint history from CFPB public records. 1 consumers have filed complaints since She . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since She
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the bank had NO AUTHORITY to debit my account and pay from my account. because I revoked this authority by placing the STOP PAYMENt at their own branch with their own staff. Instead's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Chase Customer service at their head /regional office issued another document that was sent by mail which I received on XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| they delivered the check for {$440.00} to the XXXX on XX/XX/XXXX and it was cashed on XX/XX/XXXX!! They never refunded my {$440.00} that they debited on XX/XX/XXXX despite the STOP PAYMENT on XX/XX/XXXX and admission of their branch staff including the branch manager who admitted there was an error from their head office. The branch manager called me to say that he has referred it to his escalation team and they will call me back. They did and I told them that the payment of {$440.00} was not authorized by me because there was a valid STOP PAYMENT on it. They said | 1 |
| Issue | Complaints |
|---|---|
| XXXX OH XXXX. It also says the Effective date of stop payment : is XX/XX/2022 | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the bank had NO AUTHORITY to debit my account and pay from my account. because I revoked this authority by placing the STOP PAYMENt at their own branch with their own staff. Instead has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to She , and the most recent logged activity is She then c, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the bank had NO AUTHORITY to debit my account and pay from my account. because I revoked this authority by placing the STOP PAYMENt at their own branch with their own staff. Instead reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Chase Customer service at their head /regional office issued another document that was sent by mail which I received on XX/XX/XXXX", and the single most common underlying issue is "XXXX OH XXXX. It also says the Effective date of stop payment : is XX/XX/2022".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the bank had NO AUTHORITY to debit my account and pay from my account. because I revoked this authority by placing the STOP PAYMENt at their own branch with their own staff. Instead: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the bank had NO AUTHORITY to debit my account and pay from my account. because I revoked this authority by placing the STOP PAYMENt at their own branch with their own staff. Instead has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the bank had NO AUTHORITY to debit my account and pay from my account. because I revoked this authority by placing the STOP PAYMENt at their own branch with their own staff. Instead has a 0% timely response rate to CFPB complaints.
The most common issue reported against the bank had NO AUTHORITY to debit my account and pay from my account. because I revoked this authority by placing the STOP PAYMENt at their own branch with their own staff. Instead is "XXXX OH XXXX. It also says the Effective date of stop payment : is XX/XX/2022" in the "Chase Customer service at their head /regional office issued another document that was sent by mail which I received on XX/XX/XXXX" product category.
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