Total complaints
1
Filed since So
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the bank apologized to me on the phone for the mistake they made and they told me to call on XX/XX/2020 to make final payment.'s complaint history from CFPB public records. 1 consumers have filed complaints since So. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since So
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the bank apologized to me on the phone for the mistake they made and they told me to call on XX/XX/2020 to make final payment.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| today when I called the bank today | 1 |
| Issue | Complaints |
|---|---|
| to process my last payment | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the bank apologized to me on the phone for the mistake they made and they told me to call on XX/XX/2020 to make final payment. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to So, and the most recent logged activity is So, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the bank apologized to me on the phone for the mistake they made and they told me to call on XX/XX/2020 to make final payment. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "today when I called the bank today", and the single most common underlying issue is "to process my last payment".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the bank apologized to me on the phone for the mistake they made and they told me to call on XX/XX/2020 to make final payment.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the bank apologized to me on the phone for the mistake they made and they told me to call on XX/XX/2020 to make final payment. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the bank apologized to me on the phone for the mistake they made and they told me to call on XX/XX/2020 to make final payment. has a 0% timely response rate to CFPB complaints.
The most common issue reported against the bank apologized to me on the phone for the mistake they made and they told me to call on XX/XX/2020 to make final payment. is "to process my last payment" in the "today when I called the bank today" product category.
Read our methodology — how this data is sourced, computed, and verified.