2026 data Public-data reference. official source

the balance is showing {$0.00}. And we received a letter from a debt collection agency. The letter showing we owe {$83000.00} from keybank. We asked our banker what happened

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows the balance is showing {$0.00}. And we received a letter from a debt collection agency. The letter showing we owe {$83000.00} from keybank. We asked our banker what happened's complaint history from CFPB public records. 1 consumers have filed complaints since But . The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
But
Since

Total complaints

1

Filed since But

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

the balance is showing {$0.00}. And we received a letter from a debt collection agency. The letter showing we owe {$83000.00} from keybank. We asked our banker what happened complaint mix by product

Total complaints: 1

the balance is showing {$0.00}. And we received a letter from a debt collection agency. The letter showing we owe {$83000.00} from keybank. We asked our banker what happened complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Key banks: 1 complaints (100.0%), resolution 0.0% Key banks 100.0%
  • Key banks 1 100.0% 0% relief

How the balance is showing {$0.00}. And we received a letter from a debt collection agency. The letter showing we owe {$83000.00} from keybank. We asked our banker what happened's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Key banks took back {$120000.00} from the frozen account 1

Top States

State Complaints
our bank answered the fraud department find out the stolen money was transfered to XXXXXXXX XXXX 1

Top Issues

Issue Complaints
the reason is the fraud department still working on this case 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About the balance is showing {$0.00}. And we received a letter from a debt collection agency. The letter showing we owe {$83000.00} from keybank. We asked our banker what happened

the balance is showing {$0.00}. And we received a letter from a debt collection agency. The letter showing we owe {$83000.00} from keybank. We asked our banker what happened has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to But , and the most recent logged activity is But after , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, the balance is showing {$0.00}. And we received a letter from a debt collection agency. The letter showing we owe {$83000.00} from keybank. We asked our banker what happened reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Key banks took back {$120000.00} from the frozen account", and the single most common underlying issue is "the reason is the fraud department still working on this case".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the balance is showing {$0.00}. And we received a letter from a debt collection agency. The letter showing we owe {$83000.00} from keybank. We asked our banker what happened: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does the balance is showing {$0.00}. And we received a letter from a debt collection agency. The letter showing we owe {$83000.00} from keybank. We asked our banker what happened have?

the balance is showing {$0.00}. And we received a letter from a debt collection agency. The letter showing we owe {$83000.00} from keybank. We asked our banker what happened has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does the balance is showing {$0.00}. And we received a letter from a debt collection agency. The letter showing we owe {$83000.00} from keybank. We asked our banker what happened respond to complaints on time?

the balance is showing {$0.00}. And we received a letter from a debt collection agency. The letter showing we owe {$83000.00} from keybank. We asked our banker what happened has a 0% timely response rate to CFPB complaints.

What is the most common complaint about the balance is showing {$0.00}. And we received a letter from a debt collection agency. The letter showing we owe {$83000.00} from keybank. We asked our banker what happened?

The most common issue reported against the balance is showing {$0.00}. And we received a letter from a debt collection agency. The letter showing we owe {$83000.00} from keybank. We asked our banker what happened is "the reason is the fraud department still working on this case" in the "Key banks took back {$120000.00} from the frozen account" product category.

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