Total complaints
1
Filed since In c
2026 data Public-data reference. official source
the award winning customer service took forever and was finally told that she would recall the wires which led me to believe that would be done immediately. If Ally Bank is on the cutting edge of wire fraud- why did ALLY BANK WAIT 6 MORE DAYS TO RECALL THE WIRES- not until XX/XX/year> per XXXX 's email of XX/XX/year>? We all know that fraudulent wires to fraudulent accounts have the funds wiped out immediately. XXXX states that the recovery of funds from an external financial institution is not guaranteed - but what is guaranteed in that the funds WON'T be recovered in their entirety when Ally Bank waits 6 days to even try to get the funds back. Ally Bank DID NOT protect my funds and does not care about the fact that my funds are gone through all of this inept customer service. XXXX said that fraudsters are aggressive - which is why I called ALLY BANK ON XX/XX/year> and I said that I was the victim of identity theft and a money laundering scheme and I want my accounts frozen '' - BEFORE anything had happened. What Ally returned was my two estimated tax payments that didn't go to the IRS and IL Dept of Revenue and will cause me to incur penalties and related trouble for me
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the award winning customer service took forever and was finally told that she would recall the wires which led me to believe that would be done immediately. If Ally Bank is on the cutting edge of wire fraud- why did ALLY BANK WAIT 6 MORE DAYS TO RECALL THE WIRES- not until XX/XX/year> per XXXX 's email of XX/XX/year>? We all know that fraudulent wires to fraudulent accounts have the funds wiped out immediately. XXXX states that the recovery of funds from an external financial institution is not guaranteed - but what is guaranteed in that the funds WON'T be recovered in their entirety when Ally Bank waits 6 days to even try to get the funds back. Ally Bank DID NOT protect my funds and does not care about the fact that my funds are gone through all of this inept customer service. XXXX said that fraudsters are aggressive - which is why I called ALLY BANK ON XX/XX/year> and I said that I was the victim of identity theft and a money laundering scheme and I want my accounts frozen '' - BEFORE anything had happened. What Ally returned was my two estimated tax payments that didn't go to the IRS and IL Dept of Revenue and will cause me to incur penalties and related trouble for me's complaint history from CFPB public records. 1 consumers have filed complaints since In c. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
In c
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
the award winning customer service took forever and was finally told that she would recall the wires which led me to believe that would be done immediately. If Ally Bank is on the cutting edge of wire fraud- why did ALLY BANK WAIT 6 MORE DAYS TO RECALL THE WIRES- not until XX/XX/year> per XXXX 's email of XX/XX/year>? We all know that fraudulent wires to fraudulent accounts have the funds wiped out immediately. XXXX states that the recovery of funds from an external financial institution is not guaranteed - but what is guaranteed in that the funds WON'T be recovered in their entirety when Ally Bank waits 6 days to even try to get the funds back. Ally Bank DID NOT protect my funds and does not care about the fact that my funds are gone through all of this inept customer service. XXXX said that fraudsters are aggressive - which is why I called ALLY BANK ON XX/XX/year> and I said that I was the victim of identity theft and a money laundering scheme and I want my accounts frozen '' - BEFORE anything had happened. What Ally returned was my two estimated tax payments that didn't go to the IRS and IL Dept of Revenue and will cause me to incur penalties and related trouble for me complaint mix by product
- the absolute 1 100.0% – 0% relief
How the award winning customer service took forever and was finally told that she would recall the wires which led me to believe that would be done immediately. If Ally Bank is on the cutting edge of wire fraud- why did ALLY BANK WAIT 6 MORE DAYS TO RECALL THE WIRES- not until XX/XX/year> per XXXX 's email of XX/XX/year>? We all know that fraudulent wires to fraudulent accounts have the funds wiped out immediately. XXXX states that the recovery of funds from an external financial institution is not guaranteed - but what is guaranteed in that the funds WON'T be recovered in their entirety when Ally Bank waits 6 days to even try to get the funds back. Ally Bank DID NOT protect my funds and does not care about the fact that my funds are gone through all of this inept customer service. XXXX said that fraudsters are aggressive - which is why I called ALLY BANK ON XX/XX/year> and I said that I was the victim of identity theft and a money laundering scheme and I want my accounts frozen '' - BEFORE anything had happened. What Ally returned was my two estimated tax payments that didn't go to the IRS and IL Dept of Revenue and will cause me to incur penalties and related trouble for me's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| the absolute worst information from XXXX is that even though I called Ally Bank on XX/XX/year> | 1 |
Top States
| State | Complaints |
|---|---|
| but XXXX states that I unfroze my accounts which is not a true statement. I was told by the representative on XX/XX/year> that I would have to call for each transaction on my account as it would REMAIN FROZEN. Since I have been schooled in 'fraud ' from the XXXX paragraphs in XXXX XXXX email | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| less than 24 hours since the 3rd wire in the amount of {$29000.00} was sent | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About the award winning customer service took forever and was finally told that she would recall the wires which led me to believe that would be done immediately. If Ally Bank is on the cutting edge of wire fraud- why did ALLY BANK WAIT 6 MORE DAYS TO RECALL THE WIRES- not until XX/XX/year> per XXXX 's email of XX/XX/year>? We all know that fraudulent wires to fraudulent accounts have the funds wiped out immediately. XXXX states that the recovery of funds from an external financial institution is not guaranteed - but what is guaranteed in that the funds WON'T be recovered in their entirety when Ally Bank waits 6 days to even try to get the funds back. Ally Bank DID NOT protect my funds and does not care about the fact that my funds are gone through all of this inept customer service. XXXX said that fraudsters are aggressive - which is why I called ALLY BANK ON XX/XX/year> and I said that I was the victim of identity theft and a money laundering scheme and I want my accounts frozen '' - BEFORE anything had happened. What Ally returned was my two estimated tax payments that didn't go to the IRS and IL Dept of Revenue and will cause me to incur penalties and related trouble for me
the award winning customer service took forever and was finally told that she would recall the wires which led me to believe that would be done immediately. If Ally Bank is on the cutting edge of wire fraud- why did ALLY BANK WAIT 6 MORE DAYS TO RECALL THE WIRES- not until XX/XX/year> per XXXX 's email of XX/XX/year>? We all know that fraudulent wires to fraudulent accounts have the funds wiped out immediately. XXXX states that the recovery of funds from an external financial institution is not guaranteed - but what is guaranteed in that the funds WON'T be recovered in their entirety when Ally Bank waits 6 days to even try to get the funds back. Ally Bank DID NOT protect my funds and does not care about the fact that my funds are gone through all of this inept customer service. XXXX said that fraudsters are aggressive - which is why I called ALLY BANK ON XX/XX/year> and I said that I was the victim of identity theft and a money laundering scheme and I want my accounts frozen '' - BEFORE anything had happened. What Ally returned was my two estimated tax payments that didn't go to the IRS and IL Dept of Revenue and will cause me to incur penalties and related trouble for me has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In c, and the most recent logged activity is In closing, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the award winning customer service took forever and was finally told that she would recall the wires which led me to believe that would be done immediately. If Ally Bank is on the cutting edge of wire fraud- why did ALLY BANK WAIT 6 MORE DAYS TO RECALL THE WIRES- not until XX/XX/year> per XXXX 's email of XX/XX/year>? We all know that fraudulent wires to fraudulent accounts have the funds wiped out immediately. XXXX states that the recovery of funds from an external financial institution is not guaranteed - but what is guaranteed in that the funds WON'T be recovered in their entirety when Ally Bank waits 6 days to even try to get the funds back. Ally Bank DID NOT protect my funds and does not care about the fact that my funds are gone through all of this inept customer service. XXXX said that fraudsters are aggressive - which is why I called ALLY BANK ON XX/XX/year> and I said that I was the victim of identity theft and a money laundering scheme and I want my accounts frozen '' - BEFORE anything had happened. What Ally returned was my two estimated tax payments that didn't go to the IRS and IL Dept of Revenue and will cause me to incur penalties and related trouble for me reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the absolute worst information from XXXX is that even though I called Ally Bank on XX/XX/year>", and the single most common underlying issue is "less than 24 hours since the 3rd wire in the amount of {$29000.00} was sent".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the award winning customer service took forever and was finally told that she would recall the wires which led me to believe that would be done immediately. If Ally Bank is on the cutting edge of wire fraud- why did ALLY BANK WAIT 6 MORE DAYS TO RECALL THE WIRES- not until XX/XX/year> per XXXX 's email of XX/XX/year>? We all know that fraudulent wires to fraudulent accounts have the funds wiped out immediately. XXXX states that the recovery of funds from an external financial institution is not guaranteed - but what is guaranteed in that the funds WON'T be recovered in their entirety when Ally Bank waits 6 days to even try to get the funds back. Ally Bank DID NOT protect my funds and does not care about the fact that my funds are gone through all of this inept customer service. XXXX said that fraudsters are aggressive - which is why I called ALLY BANK ON XX/XX/year> and I said that I was the victim of identity theft and a money laundering scheme and I want my accounts frozen '' - BEFORE anything had happened. What Ally returned was my two estimated tax payments that didn't go to the IRS and IL Dept of Revenue and will cause me to incur penalties and related trouble for me: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does the award winning customer service took forever and was finally told that she would recall the wires which led me to believe that would be done immediately. If Ally Bank is on the cutting edge of wire fraud- why did ALLY BANK WAIT 6 MORE DAYS TO RECALL THE WIRES- not until XX/XX/year> per XXXX 's email of XX/XX/year>? We all know that fraudulent wires to fraudulent accounts have the funds wiped out immediately. XXXX states that the recovery of funds from an external financial institution is not guaranteed - but what is guaranteed in that the funds WON'T be recovered in their entirety when Ally Bank waits 6 days to even try to get the funds back. Ally Bank DID NOT protect my funds and does not care about the fact that my funds are gone through all of this inept customer service. XXXX said that fraudsters are aggressive - which is why I called ALLY BANK ON XX/XX/year> and I said that I was the victim of identity theft and a money laundering scheme and I want my accounts frozen '' - BEFORE anything had happened. What Ally returned was my two estimated tax payments that didn't go to the IRS and IL Dept of Revenue and will cause me to incur penalties and related trouble for me have?
the award winning customer service took forever and was finally told that she would recall the wires which led me to believe that would be done immediately. If Ally Bank is on the cutting edge of wire fraud- why did ALLY BANK WAIT 6 MORE DAYS TO RECALL THE WIRES- not until XX/XX/year> per XXXX 's email of XX/XX/year>? We all know that fraudulent wires to fraudulent accounts have the funds wiped out immediately. XXXX states that the recovery of funds from an external financial institution is not guaranteed - but what is guaranteed in that the funds WON'T be recovered in their entirety when Ally Bank waits 6 days to even try to get the funds back. Ally Bank DID NOT protect my funds and does not care about the fact that my funds are gone through all of this inept customer service. XXXX said that fraudsters are aggressive - which is why I called ALLY BANK ON XX/XX/year> and I said that I was the victim of identity theft and a money laundering scheme and I want my accounts frozen '' - BEFORE anything had happened. What Ally returned was my two estimated tax payments that didn't go to the IRS and IL Dept of Revenue and will cause me to incur penalties and related trouble for me has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does the award winning customer service took forever and was finally told that she would recall the wires which led me to believe that would be done immediately. If Ally Bank is on the cutting edge of wire fraud- why did ALLY BANK WAIT 6 MORE DAYS TO RECALL THE WIRES- not until XX/XX/year> per XXXX 's email of XX/XX/year>? We all know that fraudulent wires to fraudulent accounts have the funds wiped out immediately. XXXX states that the recovery of funds from an external financial institution is not guaranteed - but what is guaranteed in that the funds WON'T be recovered in their entirety when Ally Bank waits 6 days to even try to get the funds back. Ally Bank DID NOT protect my funds and does not care about the fact that my funds are gone through all of this inept customer service. XXXX said that fraudsters are aggressive - which is why I called ALLY BANK ON XX/XX/year> and I said that I was the victim of identity theft and a money laundering scheme and I want my accounts frozen '' - BEFORE anything had happened. What Ally returned was my two estimated tax payments that didn't go to the IRS and IL Dept of Revenue and will cause me to incur penalties and related trouble for me respond to complaints on time?
the award winning customer service took forever and was finally told that she would recall the wires which led me to believe that would be done immediately. If Ally Bank is on the cutting edge of wire fraud- why did ALLY BANK WAIT 6 MORE DAYS TO RECALL THE WIRES- not until XX/XX/year> per XXXX 's email of XX/XX/year>? We all know that fraudulent wires to fraudulent accounts have the funds wiped out immediately. XXXX states that the recovery of funds from an external financial institution is not guaranteed - but what is guaranteed in that the funds WON'T be recovered in their entirety when Ally Bank waits 6 days to even try to get the funds back. Ally Bank DID NOT protect my funds and does not care about the fact that my funds are gone through all of this inept customer service. XXXX said that fraudsters are aggressive - which is why I called ALLY BANK ON XX/XX/year> and I said that I was the victim of identity theft and a money laundering scheme and I want my accounts frozen '' - BEFORE anything had happened. What Ally returned was my two estimated tax payments that didn't go to the IRS and IL Dept of Revenue and will cause me to incur penalties and related trouble for me has a 0% timely response rate to CFPB complaints.
What is the most common complaint about the award winning customer service took forever and was finally told that she would recall the wires which led me to believe that would be done immediately. If Ally Bank is on the cutting edge of wire fraud- why did ALLY BANK WAIT 6 MORE DAYS TO RECALL THE WIRES- not until XX/XX/year> per XXXX 's email of XX/XX/year>? We all know that fraudulent wires to fraudulent accounts have the funds wiped out immediately. XXXX states that the recovery of funds from an external financial institution is not guaranteed - but what is guaranteed in that the funds WON'T be recovered in their entirety when Ally Bank waits 6 days to even try to get the funds back. Ally Bank DID NOT protect my funds and does not care about the fact that my funds are gone through all of this inept customer service. XXXX said that fraudsters are aggressive - which is why I called ALLY BANK ON XX/XX/year> and I said that I was the victim of identity theft and a money laundering scheme and I want my accounts frozen '' - BEFORE anything had happened. What Ally returned was my two estimated tax payments that didn't go to the IRS and IL Dept of Revenue and will cause me to incur penalties and related trouble for me?
The most common issue reported against the award winning customer service took forever and was finally told that she would recall the wires which led me to believe that would be done immediately. If Ally Bank is on the cutting edge of wire fraud- why did ALLY BANK WAIT 6 MORE DAYS TO RECALL THE WIRES- not until XX/XX/year> per XXXX 's email of XX/XX/year>? We all know that fraudulent wires to fraudulent accounts have the funds wiped out immediately. XXXX states that the recovery of funds from an external financial institution is not guaranteed - but what is guaranteed in that the funds WON'T be recovered in their entirety when Ally Bank waits 6 days to even try to get the funds back. Ally Bank DID NOT protect my funds and does not care about the fact that my funds are gone through all of this inept customer service. XXXX said that fraudsters are aggressive - which is why I called ALLY BANK ON XX/XX/year> and I said that I was the victim of identity theft and a money laundering scheme and I want my accounts frozen '' - BEFORE anything had happened. What Ally returned was my two estimated tax payments that didn't go to the IRS and IL Dept of Revenue and will cause me to incur penalties and related trouble for me is "less than 24 hours since the 3rd wire in the amount of {$29000.00} was sent" in the "the absolute worst information from XXXX is that even though I called Ally Bank on XX/XX/year>" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
