Total complaints
1
Filed since Misi
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the authorized 3rd party on the account's complaint history from CFPB public records. 1 consumers have filed complaints since Misi. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Misi
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the authorized 3rd party on the account's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but it was not until we filed a complaint in XXXX with the CFPB that it was finally sent. We were told we could contact XXXX XXXX or XXXX XXXX with any questions | 1 |
| State | Complaints |
|---|---|
| and told him everything had been approved and he would hear from the underwriters in a few days. Neither did the underwriters call nor could XXXX ever be reached again. However on XX/XX/XXXX the application ( which was said to have been approved by underwriters ) | 1 |
| Issue | Complaints |
|---|---|
| and heard nothing. Our emails went unanswered as well. Finally | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the authorized 3rd party on the account has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Misi, and the most recent logged activity is Misinforma, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the authorized 3rd party on the account reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but it was not until we filed a complaint in XXXX with the CFPB that it was finally sent. We were told we could contact XXXX XXXX or XXXX XXXX with any questions", and the single most common underlying issue is "and heard nothing. Our emails went unanswered as well. Finally".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the authorized 3rd party on the account: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the authorized 3rd party on the account has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the authorized 3rd party on the account has a 0% timely response rate to CFPB complaints.
The most common issue reported against the authorized 3rd party on the account is "and heard nothing. Our emails went unanswered as well. Finally" in the "but it was not until we filed a complaint in XXXX with the CFPB that it was finally sent. We were told we could contact XXXX XXXX or XXXX XXXX with any questions" product category.
Read our methodology — how this data is sourced, computed, and verified.