Total complaints
1
Filed since My w
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the attachments are copies of the main submissions to the airline and XXXX XXXX XXXX and a few examples of communication with both ( though more are available ). There is a screenshot of our online portal on the XXXX XXXX XXXX website showing the dates and details of everything we have submitted and perhaps you can guide us on any / particular files you need in addition for this complaint. We have been patient's complaint history from CFPB public records. 1 consumers have filed complaints since My w. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My w
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the attachments are copies of the main submissions to the airline and XXXX XXXX XXXX and a few examples of communication with both ( though more are available ). There is a screenshot of our online portal on the XXXX XXXX XXXX website showing the dates and details of everything we have submitted and perhaps you can guide us on any / particular files you need in addition for this complaint. We have been patient's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX XXXX has not responded to our attempts or XXXX XXXX XXXX requests for a 'common carrier settlement statement. ' XXXX XXXX XXXX representatives state over the phone ( most recently XX/XX/XXXX but many times before as well ) that because the common carrier has not provided this settlement statement after multiple attempts to acquire that they will review and move forward. In actuality | 1 |
| State | Complaints |
|---|---|
| but now find ourselves in a situation where we really need the funds from our claim and are quite desperate | 1 |
| Issue | Complaints |
|---|---|
| XXXX XXXX XXXX has kept our covered claim in limbo with no updates for months now. We have tried to fix the situation directly with XXXX XXXX XXXX over these 25+ phone calls as well as emails without any change. This business committed to providing trip insurance for lost and delayed baggage but has not done so. We are more than happy to provide all the primary documents that we submitted to XXXX XXXXXXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the attachments are copies of the main submissions to the airline and XXXX XXXX XXXX and a few examples of communication with both ( though more are available ). There is a screenshot of our online portal on the XXXX XXXX XXXX website showing the dates and details of everything we have submitted and perhaps you can guide us on any / particular files you need in addition for this complaint. We have been patient has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My w, and the most recent logged activity is My wife an, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the attachments are copies of the main submissions to the airline and XXXX XXXX XXXX and a few examples of communication with both ( though more are available ). There is a screenshot of our online portal on the XXXX XXXX XXXX website showing the dates and details of everything we have submitted and perhaps you can guide us on any / particular files you need in addition for this complaint. We have been patient reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX has not responded to our attempts or XXXX XXXX XXXX requests for a 'common carrier settlement statement. ' XXXX XXXX XXXX representatives state over the phone ( most recently XX/XX/XXXX but many times before as well ) that because the common carrier has not provided this settlement statement after multiple attempts to acquire that they will review and move forward. In actuality", and the single most common underlying issue is "XXXX XXXX XXXX has kept our covered claim in limbo with no updates for months now. We have tried to fix the situation directly with XXXX XXXX XXXX over these 25+ phone calls as well as emails without any change. This business committed to providing trip insurance for lost and delayed baggage but has not done so. We are more than happy to provide all the primary documents that we submitted to XXXX XXXXXXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the attachments are copies of the main submissions to the airline and XXXX XXXX XXXX and a few examples of communication with both ( though more are available ). There is a screenshot of our online portal on the XXXX XXXX XXXX website showing the dates and details of everything we have submitted and perhaps you can guide us on any / particular files you need in addition for this complaint. We have been patient: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the attachments are copies of the main submissions to the airline and XXXX XXXX XXXX and a few examples of communication with both ( though more are available ). There is a screenshot of our online portal on the XXXX XXXX XXXX website showing the dates and details of everything we have submitted and perhaps you can guide us on any / particular files you need in addition for this complaint. We have been patient has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the attachments are copies of the main submissions to the airline and XXXX XXXX XXXX and a few examples of communication with both ( though more are available ). There is a screenshot of our online portal on the XXXX XXXX XXXX website showing the dates and details of everything we have submitted and perhaps you can guide us on any / particular files you need in addition for this complaint. We have been patient has a 0% timely response rate to CFPB complaints.
The most common issue reported against the attachments are copies of the main submissions to the airline and XXXX XXXX XXXX and a few examples of communication with both ( though more are available ). There is a screenshot of our online portal on the XXXX XXXX XXXX website showing the dates and details of everything we have submitted and perhaps you can guide us on any / particular files you need in addition for this complaint. We have been patient is "XXXX XXXX XXXX has kept our covered claim in limbo with no updates for months now. We have tried to fix the situation directly with XXXX XXXX XXXX over these 25+ phone calls as well as emails without any change. This business committed to providing trip insurance for lost and delayed baggage but has not done so. We are more than happy to provide all the primary documents that we submitted to XXXX XXXXXXXX XXXX" in the "XXXX XXXX has not responded to our attempts or XXXX XXXX XXXX requests for a 'common carrier settlement statement. ' XXXX XXXX XXXX representatives state over the phone ( most recently XX/XX/XXXX but many times before as well ) that because the common carrier has not provided this settlement statement after multiple attempts to acquire that they will review and move forward. In actuality" product category.
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