Total complaints
1
Filed since They
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the amount I owed of {$6000.00} ( didn't take the settlement with them ) they proceeded to charge this late fee.'s complaint history from CFPB public records. 1 consumers have filed complaints since They. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since They
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the amount I owed of {$6000.00} ( didn't take the settlement with them ) they proceeded to charge this late fee.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| after my card was cancelled and account closed and after they received my payment in full of {$6000.00} I had called to confirm payment was sent on XX/XX/2023 from XXXX XXXX ( they were issuing the check to American Express ) and even sent a screen shot to a Supervisor / XXXX at ( XXXX ) XXXX to show the payment was sent. Due to holiday closures and situations out of my control | 1 |
| Issue | Complaints |
|---|---|
| and it was due XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the amount I owed of {$6000.00} ( didn't take the settlement with them ) they proceeded to charge this late fee. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to They, and the most recent logged activity is They claim, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the amount I owed of {$6000.00} ( didn't take the settlement with them ) they proceeded to charge this late fee. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "after my card was cancelled and account closed and after they received my payment in full of {$6000.00} I had called to confirm payment was sent on XX/XX/2023 from XXXX XXXX ( they were issuing the check to American Express ) and even sent a screen shot to a Supervisor / XXXX at ( XXXX ) XXXX to show the payment was sent. Due to holiday closures and situations out of my control", and the single most common underlying issue is "and it was due XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the amount I owed of {$6000.00} ( didn't take the settlement with them ) they proceeded to charge this late fee.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the amount I owed of {$6000.00} ( didn't take the settlement with them ) they proceeded to charge this late fee. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the amount I owed of {$6000.00} ( didn't take the settlement with them ) they proceeded to charge this late fee. has a 0% timely response rate to CFPB complaints.
The most common issue reported against the amount I owed of {$6000.00} ( didn't take the settlement with them ) they proceeded to charge this late fee. is "and it was due XX/XX/XXXX" in the "after my card was cancelled and account closed and after they received my payment in full of {$6000.00} I had called to confirm payment was sent on XX/XX/2023 from XXXX XXXX ( they were issuing the check to American Express ) and even sent a screen shot to a Supervisor / XXXX at ( XXXX ) XXXX to show the payment was sent. Due to holiday closures and situations out of my control" product category.
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