Total complaints
1
Filed since I im
2026 data Public-data reference. official source
the agent asked me to go in person to the bank to verify my identity. I did on the following business day ( XXXX XXXX and third branch in New York NY ) and explained everything. Despite a subpar customer service at the visit
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the agent asked me to go in person to the bank to verify my identity. I did on the following business day ( XXXX XXXX and third branch in New York NY ) and explained everything. Despite a subpar customer service at the visit's complaint history from CFPB public records. 1 consumers have filed complaints since I im. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I im
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
the agent asked me to go in person to the bank to verify my identity. I did on the following business day ( XXXX XXXX and third branch in New York NY ) and explained everything. Despite a subpar customer service at the visit complaint mix by product
- three fraudulent 1 100.0% – 0% relief
How the agent asked me to go in person to the bank to verify my identity. I did on the following business day ( XXXX XXXX and third branch in New York NY ) and explained everything. Despite a subpar customer service at the visit's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| three fraudulent charges have been posted | 1 |
Top States
| State | Complaints |
|---|---|
| they confirmed my identity and confirmed which transactions were fraudulent. They informed me that this account will be closed and a new one with a new card will be open | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| with the following amounts ( {$1100.00} | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About the agent asked me to go in person to the bank to verify my identity. I did on the following business day ( XXXX XXXX and third branch in New York NY ) and explained everything. Despite a subpar customer service at the visit
the agent asked me to go in person to the bank to verify my identity. I did on the following business day ( XXXX XXXX and third branch in New York NY ) and explained everything. Despite a subpar customer service at the visit has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I im, and the most recent logged activity is I immediat, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the agent asked me to go in person to the bank to verify my identity. I did on the following business day ( XXXX XXXX and third branch in New York NY ) and explained everything. Despite a subpar customer service at the visit reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "three fraudulent charges have been posted", and the single most common underlying issue is "with the following amounts ( {$1100.00}".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the agent asked me to go in person to the bank to verify my identity. I did on the following business day ( XXXX XXXX and third branch in New York NY ) and explained everything. Despite a subpar customer service at the visit: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does the agent asked me to go in person to the bank to verify my identity. I did on the following business day ( XXXX XXXX and third branch in New York NY ) and explained everything. Despite a subpar customer service at the visit have?
the agent asked me to go in person to the bank to verify my identity. I did on the following business day ( XXXX XXXX and third branch in New York NY ) and explained everything. Despite a subpar customer service at the visit has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does the agent asked me to go in person to the bank to verify my identity. I did on the following business day ( XXXX XXXX and third branch in New York NY ) and explained everything. Despite a subpar customer service at the visit respond to complaints on time?
the agent asked me to go in person to the bank to verify my identity. I did on the following business day ( XXXX XXXX and third branch in New York NY ) and explained everything. Despite a subpar customer service at the visit has a 0% timely response rate to CFPB complaints.
What is the most common complaint about the agent asked me to go in person to the bank to verify my identity. I did on the following business day ( XXXX XXXX and third branch in New York NY ) and explained everything. Despite a subpar customer service at the visit?
The most common issue reported against the agent asked me to go in person to the bank to verify my identity. I did on the following business day ( XXXX XXXX and third branch in New York NY ) and explained everything. Despite a subpar customer service at the visit is "with the following amounts ( {$1100.00}" in the "three fraudulent charges have been posted" product category.
Read our methodology — how this data is sourced, computed, and verified.
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