Total complaints
1
Filed since Paym
2026 data Public-data reference. official source
the account would never have shown as late OR been charged off
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the account would never have shown as late OR been charged off's complaint history from CFPB public records. 1 consumers have filed complaints since Paym. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Paym
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
the account would never have shown as late OR been charged off complaint mix by product
- NEVER Charged 1 100.0% – 0% relief
How the account would never have shown as late OR been charged off's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| NEVER Charged Off The reason they agreed to the goodwill adjustment is because First Progress did not process a card closure request or an address update when I moved | 1 |
Top States
| State | Complaints |
|---|---|
| according to their records. I had been locked out of online access | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| going back to XX/XX/XXXX. They also failed to respond to any mail or faxes sent. If they had fulfilled any of their obligations to contact me | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About the account would never have shown as late OR been charged off
the account would never have shown as late OR been charged off has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Paym, and the most recent logged activity is Payment wa, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the account would never have shown as late OR been charged off reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "NEVER Charged Off The reason they agreed to the goodwill adjustment is because First Progress did not process a card closure request or an address update when I moved", and the single most common underlying issue is "going back to XX/XX/XXXX. They also failed to respond to any mail or faxes sent. If they had fulfilled any of their obligations to contact me".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the account would never have shown as late OR been charged off: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does the account would never have shown as late OR been charged off have?
the account would never have shown as late OR been charged off has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does the account would never have shown as late OR been charged off respond to complaints on time?
the account would never have shown as late OR been charged off has a 0% timely response rate to CFPB complaints.
What is the most common complaint about the account would never have shown as late OR been charged off?
The most common issue reported against the account would never have shown as late OR been charged off is "going back to XX/XX/XXXX. They also failed to respond to any mail or faxes sent. If they had fulfilled any of their obligations to contact me" in the "NEVER Charged Off The reason they agreed to the goodwill adjustment is because First Progress did not process a card closure request or an address update when I moved" product category.
Read our methodology — how this data is sourced, computed, and verified.
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