Total complaints
1
Filed since Back
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the account will balance itself out. She stated that should the item not ship prior to my next billing cycle's complaint history from CFPB public records. 1 consumers have filed complaints since Back. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Back
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the account will balance itself out. She stated that should the item not ship prior to my next billing cycle's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I spoke with supervisor XXXX | 1 |
| State | Complaints |
|---|---|
| to make the minimum payment to keep the account in good standing and my money would be refunded. I found this to be daunting as Neiman Marcus can not get my account correct | 1 |
| Issue | Complaints |
|---|---|
| at XXXX p.m. I contacted Neiman Marcus/Capital One because I received notice via email that my statemen was ready. When I viewed the statement | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the account will balance itself out. She stated that should the item not ship prior to my next billing cycle has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Back, and the most recent logged activity is Back on XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the account will balance itself out. She stated that should the item not ship prior to my next billing cycle reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I spoke with supervisor XXXX", and the single most common underlying issue is "at XXXX p.m. I contacted Neiman Marcus/Capital One because I received notice via email that my statemen was ready. When I viewed the statement".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the account will balance itself out. She stated that should the item not ship prior to my next billing cycle: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the account will balance itself out. She stated that should the item not ship prior to my next billing cycle has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the account will balance itself out. She stated that should the item not ship prior to my next billing cycle has a 0% timely response rate to CFPB complaints.
The most common issue reported against the account will balance itself out. She stated that should the item not ship prior to my next billing cycle is "at XXXX p.m. I contacted Neiman Marcus/Capital One because I received notice via email that my statemen was ready. When I viewed the statement" in the "I spoke with supervisor XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.