Total complaints
1
Filed since Duri
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows The account in question was a new account opened at a Cabela 's store in XX/XX/2019. Both card accounts have been permanently closed.,,CAPITAL ONE FINANCIAL CORPORATION,MN,560XX,,Consent provided,Web,2019-12-01,Closed with monetary relief,Yes,N/A,3454584's complaint history from CFPB public records. 1 consumers have filed complaints since Duri. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Duri
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How The account in question was a new account opened at a Cabela 's store in XX/XX/2019. Both card accounts have been permanently closed.,,CAPITAL ONE FINANCIAL CORPORATION,MN,560XX,,Consent provided,Web,2019-12-01,Closed with monetary relief,Yes,N/A,3454584's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the equipment and technology is out there for criminals to take personal and account information to create chips for use. I believe that the persons responsible for these fraudulent purchases were able to create a duplicate chip card based on information from the Capital One Security Incident. Capital One of course denies any personal information was actually obtained | 1 |
| Issue | Complaints |
|---|---|
| their letter to me contradicts that claim. Every call I have made to Capital One has resulted in a minimum of 5 transfers and long hold times | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
The account in question was a new account opened at a Cabela 's store in XX/XX/2019. Both card accounts have been permanently closed.,,CAPITAL ONE FINANCIAL CORPORATION,MN,560XX,,Consent provided,Web,2019-12-01,Closed with monetary relief,Yes,N/A,3454584 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Duri, and the most recent logged activity is During my , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, The account in question was a new account opened at a Cabela 's store in XX/XX/2019. Both card accounts have been permanently closed.,,CAPITAL ONE FINANCIAL CORPORATION,MN,560XX,,Consent provided,Web,2019-12-01,Closed with monetary relief,Yes,N/A,3454584 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the equipment and technology is out there for criminals to take personal and account information to create chips for use. I believe that the persons responsible for these fraudulent purchases were able to create a duplicate chip card based on information from the Capital One Security Incident. Capital One of course denies any personal information was actually obtained", and the single most common underlying issue is "their letter to me contradicts that claim. Every call I have made to Capital One has resulted in a minimum of 5 transfers and long hold times".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating The account in question was a new account opened at a Cabela 's store in XX/XX/2019. Both card accounts have been permanently closed.,,CAPITAL ONE FINANCIAL CORPORATION,MN,560XX,,Consent provided,Web,2019-12-01,Closed with monetary relief,Yes,N/A,3454584: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
The account in question was a new account opened at a Cabela 's store in XX/XX/2019. Both card accounts have been permanently closed.,,CAPITAL ONE FINANCIAL CORPORATION,MN,560XX,,Consent provided,Web,2019-12-01,Closed with monetary relief,Yes,N/A,3454584 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
The account in question was a new account opened at a Cabela 's store in XX/XX/2019. Both card accounts have been permanently closed.,,CAPITAL ONE FINANCIAL CORPORATION,MN,560XX,,Consent provided,Web,2019-12-01,Closed with monetary relief,Yes,N/A,3454584 has a 0% timely response rate to CFPB complaints.
The most common issue reported against The account in question was a new account opened at a Cabela 's store in XX/XX/2019. Both card accounts have been permanently closed.,,CAPITAL ONE FINANCIAL CORPORATION,MN,560XX,,Consent provided,Web,2019-12-01,Closed with monetary relief,Yes,N/A,3454584 is "their letter to me contradicts that claim. Every call I have made to Capital One has resulted in a minimum of 5 transfers and long hold times" in the "the equipment and technology is out there for criminals to take personal and account information to create chips for use. I believe that the persons responsible for these fraudulent purchases were able to create a duplicate chip card based on information from the Capital One Security Incident. Capital One of course denies any personal information was actually obtained" product category.
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