Total complaints
2
Filed since In a
2026 data Public-data reference. official source
the absence of vital data under BSCF15 and BSCF13the monthly payment amount and term durationdirectly contravenes the Metro 2 standard
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows the absence of vital data under BSCF15 and BSCF13the monthly payment amount and term durationdirectly contravenes the Metro 2 standard's complaint history from CFPB public records. 2 consumers have filed complaints since In a. The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
In a
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
the absence of vital data under BSCF15 and BSCF13the monthly payment amount and term durationdirectly contravenes the Metro 2 standard complaint mix by product
- specifically Base 2 100.0% – 0% relief
How the absence of vital data under BSCF15 and BSCF13the monthly payment amount and term durationdirectly contravenes the Metro 2 standard's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| specifically Base Segment Character Format ( BSCF ) 7 | 2 |
Top States
| State | Complaints |
|---|---|
| causing significant harm to my credit score. | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| 8 | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About the absence of vital data under BSCF15 and BSCF13the monthly payment amount and term durationdirectly contravenes the Metro 2 standard
the absence of vital data under BSCF15 and BSCF13the monthly payment amount and term durationdirectly contravenes the Metro 2 standard has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In a, and the most recent logged activity is In a recen, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the absence of vital data under BSCF15 and BSCF13the monthly payment amount and term durationdirectly contravenes the Metro 2 standard reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "specifically Base Segment Character Format ( BSCF ) 7", and the single most common underlying issue is "8".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the absence of vital data under BSCF15 and BSCF13the monthly payment amount and term durationdirectly contravenes the Metro 2 standard: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does the absence of vital data under BSCF15 and BSCF13the monthly payment amount and term durationdirectly contravenes the Metro 2 standard have?
the absence of vital data under BSCF15 and BSCF13the monthly payment amount and term durationdirectly contravenes the Metro 2 standard has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does the absence of vital data under BSCF15 and BSCF13the monthly payment amount and term durationdirectly contravenes the Metro 2 standard respond to complaints on time?
the absence of vital data under BSCF15 and BSCF13the monthly payment amount and term durationdirectly contravenes the Metro 2 standard has a 0% timely response rate to CFPB complaints.
What is the most common complaint about the absence of vital data under BSCF15 and BSCF13the monthly payment amount and term durationdirectly contravenes the Metro 2 standard?
The most common issue reported against the absence of vital data under BSCF15 and BSCF13the monthly payment amount and term durationdirectly contravenes the Metro 2 standard is "8" in the "specifically Base Segment Character Format ( BSCF ) 7" product category.
Read our methodology — how this data is sourced, computed, and verified.
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