Total complaints
5
Filed since If y
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5 consumer complaints filed with the CFPB
This profile shows that your reporting practices were fully compliant with the laws and standards required of you. Otherwise's complaint history from CFPB public records. 5 consumers have filed complaints since If y. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
5
Filed since If y
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that your reporting practices were fully compliant with the laws and standards required of you. Otherwise's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| please be aware that this is not a statement of refusal to pay. Instead | 5 |
| State | Complaints |
|---|---|
| your claim can not be proven and its integrity as reported is questionable | 5 |
| Issue | Complaints |
|---|---|
| 15 USC 1692g | 5 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that your reporting practices were fully compliant with the laws and standards required of you. Otherwise has accumulated 5 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to If y, and the most recent logged activity is If you are, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that your reporting practices were fully compliant with the laws and standards required of you. Otherwise reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "please be aware that this is not a statement of refusal to pay. Instead", and the single most common underlying issue is "15 USC 1692g".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that your reporting practices were fully compliant with the laws and standards required of you. Otherwise: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that your reporting practices were fully compliant with the laws and standards required of you. Otherwise has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.
that your reporting practices were fully compliant with the laws and standards required of you. Otherwise has a 0% timely response rate to CFPB complaints.
The most common issue reported against that your reporting practices were fully compliant with the laws and standards required of you. Otherwise is "15 USC 1692g" in the "please be aware that this is not a statement of refusal to pay. Instead" product category.
Read our methodology — how this data is sourced, computed, and verified.