Total complaints
1
Filed since Afte
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that XXXX had failed to follow up on his purported investigation because he had left CitiCards. Instead of informing me that XXXX was no longer an employee and referring me to another person with whom to pursue the investigation's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Afte
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that XXXX had failed to follow up on his purported investigation because he had left CitiCards. Instead of informing me that XXXX was no longer an employee and referring me to another person with whom to pursue the investigation's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I sought an appointment with XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| Citicards had summarily concluded that I was responsible for the two charges of {$1000.00} each. | 1 |
| Issue | Complaints |
|---|---|
| XXXX XXXX XXXXXXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that XXXX had failed to follow up on his purported investigation because he had left CitiCards. Instead of informing me that XXXX was no longer an employee and referring me to another person with whom to pursue the investigation has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After no o, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that XXXX had failed to follow up on his purported investigation because he had left CitiCards. Instead of informing me that XXXX was no longer an employee and referring me to another person with whom to pursue the investigation reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I sought an appointment with XXXX XXXX", and the single most common underlying issue is "XXXX XXXX XXXXXXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that XXXX had failed to follow up on his purported investigation because he had left CitiCards. Instead of informing me that XXXX was no longer an employee and referring me to another person with whom to pursue the investigation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that XXXX had failed to follow up on his purported investigation because he had left CitiCards. Instead of informing me that XXXX was no longer an employee and referring me to another person with whom to pursue the investigation has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that XXXX had failed to follow up on his purported investigation because he had left CitiCards. Instead of informing me that XXXX was no longer an employee and referring me to another person with whom to pursue the investigation has a 0% timely response rate to CFPB complaints.
The most common issue reported against that XXXX had failed to follow up on his purported investigation because he had left CitiCards. Instead of informing me that XXXX was no longer an employee and referring me to another person with whom to pursue the investigation is "XXXX XXXX XXXXXXXX" in the "I sought an appointment with XXXX XXXX" product category.
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