Total complaints
1
Filed since Afte
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that would be no problem and I am eligible for another forbearance plan. XXXX also said that I would be receiving a confirmation letter TEMPORARY HARDSHIP FORBEARANCE PLAN AGREEMENT in the mail and in my Document Center in the PHH portal. That no late fees would be charged and I would not be reported the the credit bureaus as late.'s complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Afte
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that would be no problem and I am eligible for another forbearance plan. XXXX also said that I would be receiving a confirmation letter TEMPORARY HARDSHIP FORBEARANCE PLAN AGREEMENT in the mail and in my Document Center in the PHH portal. That no late fees would be charged and I would not be reported the the credit bureaus as late.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| he suggested that I schedule a new appointment with a Relationship Manager. He put me on hold to check for the next available appointment which was on XXXX XXXX. I said that was too far in the future and I wanted to speak with a Relationship Manager today | 1 |
| Issue | Complaints |
|---|---|
| PHH Mortgage Servicing Account Number : XXXX On XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that would be no problem and I am eligible for another forbearance plan. XXXX also said that I would be receiving a confirmation letter TEMPORARY HARDSHIP FORBEARANCE PLAN AGREEMENT in the mail and in my Document Center in the PHH portal. That no late fees would be charged and I would not be reported the the credit bureaus as late. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After spea, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that would be no problem and I am eligible for another forbearance plan. XXXX also said that I would be receiving a confirmation letter TEMPORARY HARDSHIP FORBEARANCE PLAN AGREEMENT in the mail and in my Document Center in the PHH portal. That no late fees would be charged and I would not be reported the the credit bureaus as late. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "he suggested that I schedule a new appointment with a Relationship Manager. He put me on hold to check for the next available appointment which was on XXXX XXXX. I said that was too far in the future and I wanted to speak with a Relationship Manager today", and the single most common underlying issue is "PHH Mortgage Servicing Account Number : XXXX On XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that would be no problem and I am eligible for another forbearance plan. XXXX also said that I would be receiving a confirmation letter TEMPORARY HARDSHIP FORBEARANCE PLAN AGREEMENT in the mail and in my Document Center in the PHH portal. That no late fees would be charged and I would not be reported the the credit bureaus as late.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that would be no problem and I am eligible for another forbearance plan. XXXX also said that I would be receiving a confirmation letter TEMPORARY HARDSHIP FORBEARANCE PLAN AGREEMENT in the mail and in my Document Center in the PHH portal. That no late fees would be charged and I would not be reported the the credit bureaus as late. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that would be no problem and I am eligible for another forbearance plan. XXXX also said that I would be receiving a confirmation letter TEMPORARY HARDSHIP FORBEARANCE PLAN AGREEMENT in the mail and in my Document Center in the PHH portal. That no late fees would be charged and I would not be reported the the credit bureaus as late. has a 0% timely response rate to CFPB complaints.
The most common issue reported against that would be no problem and I am eligible for another forbearance plan. XXXX also said that I would be receiving a confirmation letter TEMPORARY HARDSHIP FORBEARANCE PLAN AGREEMENT in the mail and in my Document Center in the PHH portal. That no late fees would be charged and I would not be reported the the credit bureaus as late. is "PHH Mortgage Servicing Account Number : XXXX On XXXX XXXX" in the "he suggested that I schedule a new appointment with a Relationship Manager. He put me on hold to check for the next available appointment which was on XXXX XXXX. I said that was too far in the future and I wanted to speak with a Relationship Manager today" product category.
Read our methodology — how this data is sourced, computed, and verified.