Total complaints
1
Filed since At f
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that would allow me access to my online account. However's complaint history from CFPB public records. 1 consumers have filed complaints since At f. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since At f
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that would allow me access to my online account. However's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I actually tried to comply. I provided a photo of my Military Identification which is for V.A. medical services. However | 1 |
| State | Complaints |
|---|---|
| it would not grant me access to my account. I have tried to resolve this issue since the problems began weeks ago. I can not monitor my accounts with AFFIRM or conduct any functions regarding the 2 remaining accounts ( One has already been paid as agreed ). AFFIRM personnel continue to demand photos of my personal identification and of myself in order to regain account access. I have decided some time ago that I do not feel comfortable providing these photos due to suspicion of I.D . theft. I have even attempted to pay the full remaining balance owed by Credit Card payment and they told me Credit Card payments were not accepted and it had to be a Debit Card or authorization of automatic deduction from my Checking account. I have provided formal complaints with the California Dept. of Financial Protection & Innovation and also with the office of XXXX XXXX ( CA Attorney General ) | 1 |
| Issue | Complaints |
|---|---|
| the process failed to complete. I have been in repeated contact with AFFIRM personnel via phone calls and email correspondence. They actually verified my phone number multiple times during conversation by texting a 4-digit code number to my new number. I provided the code number for verification multiple times. Even though it was verified in their system | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that would allow me access to my online account. However has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to At f, and the most recent logged activity is At first, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that would allow me access to my online account. However reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I actually tried to comply. I provided a photo of my Military Identification which is for V.A. medical services. However", and the single most common underlying issue is "the process failed to complete. I have been in repeated contact with AFFIRM personnel via phone calls and email correspondence. They actually verified my phone number multiple times during conversation by texting a 4-digit code number to my new number. I provided the code number for verification multiple times. Even though it was verified in their system".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that would allow me access to my online account. However: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that would allow me access to my online account. However has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that would allow me access to my online account. However has a 0% timely response rate to CFPB complaints.
The most common issue reported against that would allow me access to my online account. However is "the process failed to complete. I have been in repeated contact with AFFIRM personnel via phone calls and email correspondence. They actually verified my phone number multiple times during conversation by texting a 4-digit code number to my new number. I provided the code number for verification multiple times. Even though it was verified in their system" in the "I actually tried to comply. I provided a photo of my Military Identification which is for V.A. medical services. However" product category.
Read our methodology — how this data is sourced, computed, and verified.