Total complaints
1
Filed since In X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that we would now have to make 3 payments's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that we would now have to make 3 payments's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we received a statement advising us that a payment was due on XX/XX/XXXX. We attempted to make the payment online | 1 |
| State | Complaints |
|---|---|
| a total of over {$5400.00} in addition to making our normal monthly mortgage payment in order to be eligible for a balloon payment option. My wife and I were exceedingly nervous that BB & T was misleading us and therefore continued to confirm during each and every phone call to BB & T throughout the duration of the forbearance that we were confirmed to be set up for a balloon payment. Each and every representative gave a concrete Yes '' as their response. At no point did anyone ever inform us that we would have to wait until the end of the forbearance to determine what we were eligible for | 1 |
| Issue | Complaints |
|---|---|
| my wife was finally able to reach someone about how to make the payment due of {$180000.00}. While asking the representative how to make the payment and why the statement seemed to claim that we owed a lump sum of {$34.00} | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that we would now have to make 3 payments has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that we would now have to make 3 payments reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we received a statement advising us that a payment was due on XX/XX/XXXX. We attempted to make the payment online", and the single most common underlying issue is "my wife was finally able to reach someone about how to make the payment due of {$180000.00}. While asking the representative how to make the payment and why the statement seemed to claim that we owed a lump sum of {$34.00}".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that we would now have to make 3 payments: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that we would now have to make 3 payments has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that we would now have to make 3 payments has a 0% timely response rate to CFPB complaints.
The most common issue reported against that we would now have to make 3 payments is "my wife was finally able to reach someone about how to make the payment due of {$180000.00}. While asking the representative how to make the payment and why the statement seemed to claim that we owed a lump sum of {$34.00}" in the "we received a statement advising us that a payment was due on XX/XX/XXXX. We attempted to make the payment online" product category.
Read our methodology — how this data is sourced, computed, and verified.