Total complaints
1
Filed since Late
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that we need to close my second account's complaint history from CFPB public records. 1 consumers have filed complaints since Late. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Late
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that we need to close my second account's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I get a call from Marcus and they immediately ask for my date of birth and social | 1 |
| State | Complaints |
|---|---|
| which I had already done earlier that day ( confirmation number XXXX ) - we go through that whole process again and he informs me he will put it in the notes and that there is no confirmation number. | 1 |
| Issue | Complaints |
|---|---|
| he also tells me that he has no idea what my confirmation numbers are for. This means that the representatives are either lying to the customers | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that we need to close my second account has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Late, and the most recent logged activity is Later that, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that we need to close my second account reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I get a call from Marcus and they immediately ask for my date of birth and social", and the single most common underlying issue is "he also tells me that he has no idea what my confirmation numbers are for. This means that the representatives are either lying to the customers".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that we need to close my second account: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that we need to close my second account has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that we need to close my second account has a 0% timely response rate to CFPB complaints.
The most common issue reported against that we need to close my second account is "he also tells me that he has no idea what my confirmation numbers are for. This means that the representatives are either lying to the customers" in the "I get a call from Marcus and they immediately ask for my date of birth and social" product category.
Read our methodology — how this data is sourced, computed, and verified.