Total complaints
1
Filed since We a
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that we DID NOT authorize's complaint history from CFPB public records. 1 consumers have filed complaints since We a. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since We a
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that we DID NOT authorize's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| takes about XXXX - XXXX hours by the time I hold for the XXXX representatvie | 1 |
| State | Complaints |
|---|---|
| why is it ok for you to do maintenance on the account and take him off but now in order for us to avoid a fee suddenly you need authorization. Every six months we are charged {$25.00} for the bank | 1 |
| Issue | Complaints |
|---|---|
| to auto drop the tiered accounts and that there is no way to stop this from happening. I advised not the customer problem. You Bank of America need to fix this risk rule. Then in order to get my husband added back on | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that we DID NOT authorize has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to We a, and the most recent logged activity is We added h, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that we DID NOT authorize reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "takes about XXXX - XXXX hours by the time I hold for the XXXX representatvie", and the single most common underlying issue is "to auto drop the tiered accounts and that there is no way to stop this from happening. I advised not the customer problem. You Bank of America need to fix this risk rule. Then in order to get my husband added back on".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that we DID NOT authorize: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that we DID NOT authorize has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that we DID NOT authorize has a 0% timely response rate to CFPB complaints.
The most common issue reported against that we DID NOT authorize is "to auto drop the tiered accounts and that there is no way to stop this from happening. I advised not the customer problem. You Bank of America need to fix this risk rule. Then in order to get my husband added back on" in the "takes about XXXX - XXXX hours by the time I hold for the XXXX representatvie" product category.
Read our methodology — how this data is sourced, computed, and verified.