Total complaints
1
Filed since I re
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that was not made apparent to me in any way and I was under the impression that the autopay and email notifications had negated the need for frequent account logins and statement checks. This lack of notification has caused me to be a mere XXXX weeks late and to incur a substantial interest fee. While trying to resolve this on the phone with Barclay's complaint history from CFPB public records. 1 consumers have filed complaints since I re. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I re
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that was not made apparent to me in any way and I was under the impression that the autopay and email notifications had negated the need for frequent account logins and statement checks. This lack of notification has caused me to be a mere XXXX weeks late and to incur a substantial interest fee. While trying to resolve this on the phone with Barclay's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and signed up for autopay | 1 |
| State | Complaints |
|---|---|
| I offered to pay the principle balance immediately if we could waive this interest fee | 1 |
| Issue | Complaints |
|---|---|
| but this worked against me. The email notifications that come with the paperless statements do not give any indication of the approaching end date of the promotional period and no communication was received by myself | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that was not made apparent to me in any way and I was under the impression that the autopay and email notifications had negated the need for frequent account logins and statement checks. This lack of notification has caused me to be a mere XXXX weeks late and to incur a substantial interest fee. While trying to resolve this on the phone with Barclay has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I re, and the most recent logged activity is I received, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that was not made apparent to me in any way and I was under the impression that the autopay and email notifications had negated the need for frequent account logins and statement checks. This lack of notification has caused me to be a mere XXXX weeks late and to incur a substantial interest fee. While trying to resolve this on the phone with Barclay reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and signed up for autopay", and the single most common underlying issue is "but this worked against me. The email notifications that come with the paperless statements do not give any indication of the approaching end date of the promotional period and no communication was received by myself".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that was not made apparent to me in any way and I was under the impression that the autopay and email notifications had negated the need for frequent account logins and statement checks. This lack of notification has caused me to be a mere XXXX weeks late and to incur a substantial interest fee. While trying to resolve this on the phone with Barclay: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that was not made apparent to me in any way and I was under the impression that the autopay and email notifications had negated the need for frequent account logins and statement checks. This lack of notification has caused me to be a mere XXXX weeks late and to incur a substantial interest fee. While trying to resolve this on the phone with Barclay has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that was not made apparent to me in any way and I was under the impression that the autopay and email notifications had negated the need for frequent account logins and statement checks. This lack of notification has caused me to be a mere XXXX weeks late and to incur a substantial interest fee. While trying to resolve this on the phone with Barclay has a 0% timely response rate to CFPB complaints.
The most common issue reported against that was not made apparent to me in any way and I was under the impression that the autopay and email notifications had negated the need for frequent account logins and statement checks. This lack of notification has caused me to be a mere XXXX weeks late and to incur a substantial interest fee. While trying to resolve this on the phone with Barclay is "but this worked against me. The email notifications that come with the paperless statements do not give any indication of the approaching end date of the promotional period and no communication was received by myself" in the "and signed up for autopay" product category.
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