Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that was after 3 times of calling them and it was XXXX hour wait.'s complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that was after 3 times of calling them and it was XXXX hour wait.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| MN and after check in we went up to the room. Oh my when we opened the door the smoke smell was overwhelming. We had serval of us that noticed the smoke smell because some of our team mates were helping us carry our stuff. So we went down to the Asst Manager and told him the problem. He told us that they did not have anymore rooms and did we have plans for the night. We told him that we were going out to eat and he responded with can we try to get the smell out while you are gone and we will discount your room for the inconvenience? And he added that there might be a room on 4th floor by then if they could not get the smoke smell out. He said he sent an email discounting the room | 1 |
| Issue | Complaints |
|---|---|
| he said yes that is how we do it. I said okay | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that was after 3 times of calling them and it was XXXX hour wait. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that was after 3 times of calling them and it was XXXX hour wait. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "MN and after check in we went up to the room. Oh my when we opened the door the smoke smell was overwhelming. We had serval of us that noticed the smoke smell because some of our team mates were helping us carry our stuff. So we went down to the Asst Manager and told him the problem. He told us that they did not have anymore rooms and did we have plans for the night. We told him that we were going out to eat and he responded with can we try to get the smell out while you are gone and we will discount your room for the inconvenience? And he added that there might be a room on 4th floor by then if they could not get the smoke smell out. He said he sent an email discounting the room", and the single most common underlying issue is "he said yes that is how we do it. I said okay".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that was after 3 times of calling them and it was XXXX hour wait.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that was after 3 times of calling them and it was XXXX hour wait. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that was after 3 times of calling them and it was XXXX hour wait. has a 0% timely response rate to CFPB complaints.
The most common issue reported against that was after 3 times of calling them and it was XXXX hour wait. is "he said yes that is how we do it. I said okay" in the "MN and after check in we went up to the room. Oh my when we opened the door the smoke smell was overwhelming. We had serval of us that noticed the smoke smell because some of our team mates were helping us carry our stuff. So we went down to the Asst Manager and told him the problem. He told us that they did not have anymore rooms and did we have plans for the night. We told him that we were going out to eat and he responded with can we try to get the smell out while you are gone and we will discount your room for the inconvenience? And he added that there might be a room on 4th floor by then if they could not get the smoke smell out. He said he sent an email discounting the room" product category.
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