that this information will be sent to your new servicer. You will shortly be receiving correspondence from your new servicer related to the transfer of your Direct Loan. This will confirm that the new servicer has completed the transfer of your loan at which time you may contact Nelnet by calling XXXX. This is available 24 hours a day 7 days a week. You can also visit their website at www.nelnet.com. Please note that the Department of Education 's servicers may use websites that do not have a .gov domain.

What the CFPB Record Shows About that this information will be sent to your new servicer. You will shortly be receiving correspondence from your new servicer related to the transfer of your Direct Loan. This will confirm that the new servicer has completed the transfer of your loan at which time you may contact Nelnet by calling XXXX. This is available 24 hours a day 7 days a week. You can also visit their website at www.nelnet.com. Please note that the Department of Education 's servicers may use websites that do not have a .gov domain.

that this information will be sent to your new servicer. You will shortly be receiving correspondence from your new servicer related to the transfer of your Direct Loan. This will confirm that the new servicer has completed the transfer of your loan at which time you may contact Nelnet by calling XXXX. This is available 24 hours a day 7 days a week. You can also visit their website at www.nelnet.com. Please note that the Department of Education 's servicers may use websites that do not have a .gov domain. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Orig, and the most recent logged activity is Original e, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, that this information will be sent to your new servicer. You will shortly be receiving correspondence from your new servicer related to the transfer of your Direct Loan. This will confirm that the new servicer has completed the transfer of your loan at which time you may contact Nelnet by calling XXXX. This is available 24 hours a day 7 days a week. You can also visit their website at www.nelnet.com. Please note that the Department of Education 's servicers may use websites that do not have a .gov domain. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "This e-mail is to inform you that your Direct Loan", and the single most common underlying issue is "has been transferred to Nelnet. As the number of XXXX XXXX continues to grow".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that this information will be sent to your new servicer. You will shortly be receiving correspondence from your new servicer related to the transfer of your Direct Loan. This will confirm that the new servicer has completed the transfer of your loan at which time you may contact Nelnet by calling XXXX. This is available 24 hours a day 7 days a week. You can also visit their website at www.nelnet.com. Please note that the Department of Education 's servicers may use websites that do not have a .gov domain.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.